Fancl offers Japanese skincare and beauty products emphasizing preservative-free formulations addressing concerns that conventional beauty products' preservatives may irritate sensitive skin or disrupt natural skin functions. Founded 1980, Fancl pioneered preservative-free cosmetics requiring special packaging, small container sizes ensuring product use before degradation, and manufacturing processes maintaining purity without preservation systems. Product lines include skincare addressing various concerns from basic cleansing to anti-aging treatments, supplements supporting beauty from within following Japanese philosophy that external beauty reflects internal health, and makeup products maintaining preservative-free principles.
The brand philosophy emphasizes skin health over temporary cosmetic fixes, gentle formulations suitable for sensitive skin, and additive-free purity. Products utilize airless pumps, sealed containers, and monthly supply sizing preventing oxidation and contamination without preservatives. Fancl's approach appeals to consumers with reactive skin, those philosophically opposed to unnecessary additives, and individuals prioritizing ingredient purity. The retail environment typically includes consultation services, skin analysis determining appropriate products, and education about preservative-free benefits. The Japanese skincare heritage brings credibility given Japan's reputation for skincare innovation and quality standards.
6871 1526
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
11 am–9 pm
Tuesday
11 am–9 pm
Wednesday
11 am–9 pm
Friday
11 am–9:30 pm
Saturday
(Today)
9 am–9:20 pm
Sunday
11 am–9:30 pm
Menu information is not available at this time.
Photo Gallery
The entrance of a Fancl beauty store with a large illuminated sign and product displays.
Fancl shop entrance with product display and mall interior reflection.
The exterior of a Fancl cosmetics store with a large illuminated sign and product displays.
The Fancl shop front with its illuminated logo and display windows.
The storefront of a Fancl shop with a large illuminated sign and display windows.
The Fancl shop front with its illuminated logo and closed security shutters.
Fancl is one of my fav brand but total disappointment on the staff. Ask her for the name but refused to proudly say her name! No name tag!
I felt the same n agreed upon other netizen negatives review until I experienced it by myself.
Bad attitude, rude and watching handphone all the time.
Fancl do not let her spoilt the brand name by employing this bad attitude worker!
caroline cao
I went to 313FANCL's store to buy facial cleanser. When I was looking for the salesperson, I found that the automatic door was closed. I think it is because The salesperson using the remote control to close the door after left the shop for a while. She came back after 15 minutes , not feeling guilty for her negligence. just think it's a funny thing.
it's a very irresponsible thing for the salesperson to leave the store before the door is closed, and there is customers inside the store.
Luckily it didn't happen at night, I hope this will not happen to other customers who walk into FANCL.
However the irresponsible habits and an attitude of not seeing it as a problem, will cause the same thing happen repeatedly
Y M
I passed by 313 went in see collagen drink but I don need so much bottles. Consodering should get it or not . Next day I go bck same mall with Fren so may be I should get it. I went it with Fren. she seems purposely said it yes she can remember me. The one consider very long here yesterday and when cashiering she make me wait very long. I found she is very Yaya. I don rmb her name. I will not buy from her again
Darren Nguyen
Worst experience ever. Send me a sms to collect feee sample. Go there, the staff asked me to download their app and sign up as non member. The function 'get SMS code' in the app sucks. Press 3 times, wait 5 mins no OTP received. The staff is so blur, dont know how to act amd blame the connection, asked me to wait. Pls lah, how difficult to get a free sample. Nvr enter the shop ever again
Lee Alex
Staff was watching handphone all the time. Bad attitude
Positive Reviews
Anson Kwan
Very friendly with good product knowledges staffs @313, will come back again & recommend to friends.