CHICHA San Chen at Takashimaya Shopping Centre brings Taiwanese bubble tea artistry to Basement 2 of Ngee Ann City. Located at #B2-03, this tea beverage specialist has earned recognition as one of Singapore's top bubble tea destinations, serving freshly brewed drinks that emphasise tea quality over artificial flavours.
The menu features CHICHA San Chen's signature Bubble Milk Tea—a aromatic blend of black tea, fresh milk, and chewy bubbles that represents the brand's flagship creation. Popular picks include the King's Pearl Milk Tea (black tea, cream, bubbles at S$5.90++) and the Fresh Milk with Brown Sugar Bubble. What distinguishes CHICHA San Chen is their focus on tea base quality—customers can choose from various tea types including Cassia Black Tea, Osmanthus Oolong, Green Tea, Dong Ding Oolong, and High Mountain Pouchong, each bringing different flavour profiles to the drinks.
Unlike some bubble tea chains that use flavoured powders, CHICHA San Chen emphasises freshly brewed tea with real ingredients. The fruit tea series includes options like Iced Peach Konjac Jelly, Sakura Oat Milk, and Mango Cream Pie, providing alternatives for customers seeking lighter, fruit-forward beverages. All drinks come in one size, simplifying the ordering process while ensuring consistent quality.
The Takashimaya location serves both Orchard Road shoppers seeking refreshment during shopping trips and office workers from nearby towers looking for afternoon pick-me-ups. Operating hours align with mall schedules, providing convenient access throughout the day. For bubble tea enthusiasts who appreciate tea quality alongside creative flavour combinations, CHICHA San Chen provides Taiwanese authenticity in accessible mall setting. The brand's growth across multiple Singapore locations demonstrates sustained demand for quality bubble tea in a competitive market.
Orchard Road
Operating Hours
Opening Soon
1h 20m
Monday
(Today)
10 am–9:30 pm
Tuesday
10 am–9:30 pm
Wednesday
10 am–9:30 pm
Friday
10 am–9:30 pm
Saturday
10 am–9:30 pm
Sunday
10 am–9:30 pm
Our Menu
Menu Highlights
Green Tea
$3.80
Osmanthus Oolong Tea
High Mountain Pouchong Tea
Black Tea
Dong Ding Oolong Tea
Cassia Black Tea
Honey
$1.00/1.50/2.50
Lemon Juice
$1.00/1.50/2.50
Mango
$1.00/1.50/2.50
Passion Fruit
$1.00/1.50/2.50
Cream
$1.00/1.50/2.50
Mousse
$1.00/1.50/2.50
Fresh Milk
$1.00/1.50/2.50
Oat Milk
$1.00/1.50/2.50
Bubble
$1.00
Grass Jelly
$1.00
Coconut Jelly
$1.00
Konjac Jelly
$1.00
Sakura Konjac Jelly
$1.00
Menu Highlights
国王珍珠奶茶
$5.30
BUBBLE MILK TEA
女皇鲜奶茶
SAKURA FRESH MILK TEA
Green Tea
松针绿茶
SAKURA Konjac Jelly
FRESH MILK WITH BROWN SUGAR BUBBLE
国王珍珠
Brown Sugar
Fresh Milk
(加燕麦NEW Oat Milk +$1.00)
青青芒果露
$6.00
MANGO CREAM PIE
青青茶
High Mountain Pouchong Tea
Mango
Mousse
宝岛经典水果茶
$5.60
FRUIT TEA
Black Tea
水果百汇
Seasonal Fruits
Tea
$3.50
Green Tea
松针绿茶
Osmanthus Oolong Tea
水仙花
High Mountain Pouchong Tea
玉露青茶
Black Tea
炭红茶
Dang Ding Oolong Tea
冻顶乌龙
Cassia Black Tea
决明子红乌龙
Mix/Juice
+$1.00/1.50/2.50
Honey
百花香蜜
Lemon Juice
青柠原汁
Passion Fruit
百香鮮果
Mango
芒果果露
Cream
皇家厚奶
Mousse
奶盖慕想
Fresh Milk
香醇鮮奶
Oat Milk
燕麦NEW奶
Bubble
$1.50
国王珍珠
Gross Jelly
仙草冻
Coconut Jelly
热带椰果
Konjac Jelly
纤玉果子
Sakura Konjac Jelly
櫻花纤果
Menu Highlights
Lishan Oolong Drip Tea Bag Gift Set (4g)
$38.00 (box)
The gift box encloses 10 drip tea bags with whole tea leaves hand-picked from Lishan (Taichung) from an altitude 2000m-2200m during the Spring and Winter harvest season. Two of CHICHA San Chen's most popular roasting levels to choose from. great for gifting your loved ones. Single bag also available.
Lishan Oolong Drip Tea Bag (4g)
$3.80 (pkt)
Single bag of Lishan Oolong drip tea.
Menu Highlights
Fresh Milk with Brown Sugar Bubble
$5.50
熔岩黑糖波霸鮮奶
Pine Mango Cream Pie
$5.70
清青芒果露
Dong Ding Oolong Fruit Tea
$5.50
宝岛经典水果茶
Menu Highlights
Fresh Milk with Brown Sugar Bubble
$5.50
Mango Cream Pie
$5.70
Fruit Tea
$5.50
Menu Highlights
MANGO CREAM PIS
$3.50
High quality mango with cream
熔岩黑糖液
$5.50
宝岛经典水果茶
$5.50
Black Tea + Passionfruit + Pineapple + Lemon + Passionfruit
Order less ice and a no ice tea, pay extra 50cents for no ice. But the so call no ice is with ice and the amount of ice is the same with less ice. Furthermore I observed the amount of ice is all the same. No matter you order with normal ice, less ice or no ice, the amount of ice is the same. CHICHA San Chen is CHEATING all customers, if you said tea is hot need ice to lower temperature so that it can be pour into the plastic cup, at least the amount of ice should be lesser. But no the amount of ice is all the same. DO NOT BUY NO ICE, YOU WILL HAVE TO PAY EXTRA 50CENTS WITH THE SAME AMOUNT OF ICE LIKE THE NORMAL WITH ICE DRINK. WILL NOT BUY FROM THEM ANYMORE.
jenn
Was served by the staff named Kelly who did not display good customer service. She did not ask for my order even while I stood in front of her and gave an attitude. I was confused on whether I could order or not as she did not say anything and had to ask her if I could order as she stood there and stared. No thank you no nothing just bitchy vibes😪
Drinks were good just bad customer service!
Kelyn Ngui
Am active chicha fan. I go every mall if have i will surely buy. So far this outlet has the most unfriendly staff. A number of times i buy no matter week day week end new staff old staff all pull black face… the name mention in other review are the ones we encounter bad attitude also. So rude
Hailey
I’ve always liked Chi Cha’s drinks, but the staff at the Takashimaya branch, Zhèng Wěi (郑纬), was extremely rude.
After I placed my order, I asked about the 2nd drink 50% promotion, and she raised her voice and said, “You can’t, because I told you but you didn’t listen.”
I was shocked by her attitude. When I asked her name, she turned away, started packing things, and refused to tell me.
Since I couldn’t read her Chinese name, I only tried to take a photo of her name tag (not her face), but she covered it with a bag and told me not to.
Very unprofessional and disappointing experience — I won’t be visiting this branch again.
sing lim
Cashier named Wei at Takashimaya outlet was impolite toward the customer.After complaining about her service attitude , she refused to apologise, then she firmly said that she always behaved like that. Poor service!
Positive Reviews
chloe
love the chi cha outlet here 🩷 especially the lady staff in this picture here💗 been a supporter since 2022 & she makes me love coming down as she makes my whole experience more enjoyable 🥰 furthermore she even remembers my order …
GYX Boy
I have always been fond of Chi Cha’s beverages. During my visit to the Takashimaya branch, I had the pleasure of being served by a staff member named Zhèng Wěi (郑纬). Their exceptional service and impeccable courtesy left a lasting impression on me.
Lyon .L
Really fast and swift cashier which was nice had ordered the peach green tea with foam unfortunately it was a little on the sweet side when I did the 50% sugar I would recommend probably 0% it you don’t really like sweet stuff but other then that it’s quite delightful.
Zenie C.
The crowd on the weekends nearing lunar new year is insane, was expecting a long wait for ordering and drinks but not at all. Thanks to the staff’s efficiency, only took about 10-15mins to get my drinks including ordering time! There’s also a poker card freebie for limited time, pretty neat.
Choon T
Had no issues with queue time nor service when we were there around 2pm on a Friday afternoon. The tea was actually brewed on the spot and it has nice fragrance to it.
