CHICHA San Chen has elevated bubble tea in Singapore by focusing on freshly brewed quality rather than pre-mixed powders. The name itself references the ancient Chinese philosophy of tea craftsmanship. What sets them apart is their exclusive Teapresso machine, which brews each cup to order, extracting optimal flavour from carefully selected tea leaves rather than relying on artificial flavourings or shortcuts.
Their 313@Somerset outlet serves their full menu of signature drinks, with bubble purists favouring the classic Bubble Milk Tea featuring aromatic black tea paired with their signature chewy pearls. The Fresh Milk with Brown Sugar Bubble has become another crowd-pleaser, balancing sweetness with the milk tea natural richness. Unlike mass-market chains, CHICHA San Chen maintains consistency across outlets while allowing customers to customise sugar levels and ice to their preference.
The brand has garnered a following among serious tea drinkers who appreciate that the flavour comes from proper brewing techniques. Their outlets maintain clean, modern aesthetics that let the quality of the drinks speak for itself, creating an atmosphere where the focus remains on the craftsmanship of each cup. Whether you are a bubble tea enthusiast or simply seeking a quality beverage while shopping at 313@Somerset, CHICHA San Chen delivers an authentic tea experience that stands apart from typical bubble tea chains.
It was my first time ordering a drink via classpass and Ms 郑X was rude and unhelpful. She kept saying I need to “press a button” to redeem the order but she couldn’t tell me which button and which page I should load to find the said button. I was showing her my classpass app and the website version of classpass, letting her explore but she couldn’t find it, got frustrated with me and even almost made another reservation for another drink. Drink was nice though.
PINGPING SU
The lady at the counter did not ask whether I wanted a hot or cold drink and assumed I wanted a cold drink. When asked to remove the ice in the drink, they refused. When I insisted, they remade a hot drink but only made less than half a cup. The staff did not even apologize for their mistake and displayed a very bad attitude. Don’t work in the service industry if you are unable to respect the customer
Positive Reviews
KELVIN LOO
Ordered fresh honey milk tea. Nice tea and awesome staff.
DR DAVY GOH
Location is good.
Just above the MRT station. There are ample car park space here too.
The store is an “open concept”. Sufficient spacious place to queue and to wait for the drinks. Nice decoration.
Service standard and the quality of the drinks met my expectations- no difference in the standard versus other stores.
Weekday, the waiting time is still manageable- less than 5 mins during non-peak period. The queue during weekend is super long. Need to wait at least 20mins to get your drinks.
A great place to get your bubble tea fix!
(Of course, it will be better if the price can be cheaper a bit...)
OJH
First time here , the service is fast and smooth. Didn't wait long to get the drink ready. It tastes so good and amazing. Will be back! Ordered black tea with oat milk and sakura konjac jelly.
ashlyn
Came with a friend today, was a first timer and had a lovely experience. Had a free sample which was super tasty and ended up ordering it. Place was pretty and even had seats. I would very much recommend 👍
Xenocide Duke
Conveniently located inside 313 Orchard. Good location with ample space for order queuing and waiting for beverages. Staffs are very polite. Love the open kitchen concept. Where you can see everything in action. From staff brewing tea, mixing tea and packing and handing the orders to customers. All done with a smile. Love their tea as it has this very rich aroma after taste that lingers in your mouth. The bubbles are chewy and nice. Compliments the milk tea very well. It’s no wonder they are so popular and everywhere they are open there is bound to be a queue! Go check them out!
