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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Caryl Piamonte Caryl Piamonte

Surely I’ll come back for more! It’s that good ❤️

Rachel T Rachel T

Was going to pay for my products i bought from guardian, and a staff (aunty with specs and short) commented on my bleached white hair to the cashier behind my back, the fillipino cashier ignored her and knew it wasnt a nice thing to comment on customers. The staff said “i dont like it because God made us beautiful”. The staff didnt like my hair this color and commented. Please ask your staff to keep her aunty and christian comments to herself. Im a christian myself and will not make bad remarks about one person appearance. So please tell your staff to keep her comments to herself.

x z x z

Today was my first and last visit to this branch. The staff were extremely rude. When I went to pay at the counter, there was no sign indicating that the counter was closed. Normally, I would have thought to pay at the counter. I saw some employees crouching under the counter, seemingly checking inventory or taking notes. After they noticed me, one of them looked very unhappy and was very rude. They asked me what I wanted to pay and then very rudely told me that next time I could learn to use the self-checkout machine. What did I do wrong? Why were they angry with me?

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