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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Anh L Anh L

They have better quality decoratives than many elsewhere and also not so commonly found that suit different pocket depth

Jenny Jenny

The shop has some unique home decor items, but there are other places where you can find the same ones. The sales assistant has a poor attitude. I won't bother to buy from them.

wu jiarong wu jiarong

Staff in here are very sincere and welcomes you the moment you step into the shop. Makes you feel right at home. Would definitely come back again!!!

Aileen Peh Aileen Peh

Great selection of high end home decoration and accessories. Great place for interior designers looking to furnish showrooms too! Great service and ideas given to piece together items.

amaris lam amaris lam

Siti was very nice and patient and willing to answer I bought 4 pairs of earrings from her and willing to answer all my questions in a timely manner ! The atmosphere and surrounding very clean and spacious and sparkling at all times ! thank you Siti will recommend this place to my family and friends 😀 …

Phyllis Tay Phyllis Tay

Had a piercing done here a few years ago. No aftercare advice provided. I eventually let the piercing close on its own when it failed to heal. Would not recommend.

Rose Liao Rose Liao

This really nice lady pierced my nose it was quick and painless. I couldn’t feel the pain the customer service was awesome! I like the lady that worked there she was so sweet!

Nila Sari Nila Sari

Disappointed with service , visit 17:30pm 10/10/25 , I was about to purchase bracelet this ladies was serving me and about deal put on hock and payment, but awhile she serving me another customer come in she just excuse to serve new customers without informing me , unfortunately her service not meet my expectations she should finish service me before she handle another customer , of course it wasn’t good experience what I had .

Seetha Pillai Seetha Pillai

I had an extremely disappointing experience with a staff member named Liz. I have been a long-time customer and previously got two piercings done here without issue. However, when I later requested assistance to remove and replace a stud, Liz refused, citing her long nails as the reason. If long nails prevent you from performing basic tasks, you should not be on the service floor. Her attitude was consistently rude and unhelpful. I also purchased a chain that came with a lifetime replacement guarantee. When it tarnished, I returned to the store for a replacement and was charged $8 — despite the guarantee. Liz claimed the chain would be sent to their headquarters and that I would receive a call within two weeks. Two months passed with no follow up. Each time I visited to follow up, staff members could not locate my chain, forcing me to waste time and make repeated trips. Eventually few weeks , Liz was present, I asked her directly about the chain. She casually told me she would search for it and call me — unsurprisingly, no call ever came. When I returned after few hours, Liz wasn’t there and another staff finally handed me back the chain, the same tarnished one I had originally submitted!!!!!! Liz clearly lacks integrity and professionalism. Claiming that the chain had been replaced was insulting — I wore that chain daily and could immediately recognize it. I was forced to pay another $8 to finally get a proper replacement. Fortunately, another staff member handled it correctly, and I received a new, untarnished chain. This entire experience was unacceptable. Liz’s behavior reflects extremely poorly on the business, and her lack of basic service standards, honesty, and accountability needs to be addressed.

Angie Mead King Angie Mead King

This was my second time to come back to get another piercing and it was super quick and relatively painless.

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