Shop Reviews

I went inside a Beryls store for the first time. Not expensive at all but i ended up not buying because the lady on duty was not accommodating at all. No other customer inside the store and yet she was busy with other things.

Nice chocolates .. went to the factory before in KL. Not too pricey and it makes a nice gift if you're planning to give as presents.

Went there today and the long hair lady's is very nice and friendly recommending the products. Extremely patient too as I took a long time to decide which ones to buy. Thank you so much for your help! 😊 …

First time visiting the shop, was seeking information about the product. Taken aback with rude impatient respond from the staff. 1st and last time to the shop. not cool to treat your customer this way.

Popped by to get some as gifts! Boxes are all very presentable and price is reasonable. Most of the chocolates have nuts in them - almond, macadamia. Good place to get gifts.

Ordered 3 items online at their website. After a few days later, they delivered 1 item and said another item no stock and gave refund. Waited for almost 2 weeks for 3 rd item but later quietly refunded despite saying they had stock at a branch. This is not the first time as their inventory system is really bad and cause a lot incovenience to customers who look forward to their order delivery.

I would like to compliment Cecilia for her excellent customer service. I bought an inflatable travel pillow from the shop, and realised it was defective (air leaking out) after I discarded the receipt. I decided to try my luck and returned to the shop to exchange the item. I was pleasantly surprised by the flexibility of the shop and Cecilia in acceding to my request. Cecilia even went out of her way and let me try other brands of neck pillow and offered advice to help me find the suitable product. Thank you, Cecilia.

This review came in late, was meant for 2 weeks ago. No matter what have to write this review. A BIG Thank you, LEMON, for showing me the Sttoke Cups as gifts. And make it more personalized, having it with names engraved on the same day!! Your service is really superb 👍 keep up the good work!! Once again, thanks for your help in choosing such nice cups!! My friends loved it very much ☺️

I bought the items showed for a promo, ‘buy 3 items get 20% discount’. It went well and 2 male staff that helped me are great. Although the price is quite demanding for this type of items, the quality is good and I got free engraving for the bottle flask and the slim wallet. Overall good experience

Bought plum green tea twice on 2 different occasions. The first time I drank this was super nice! I asked for 50% sugar and little ice however it came rather sweet and there were lots of ice. I thought this was the standard of it and I do love the first version! Second time I went, I order the same. But this time round, the version came less sweet and really with less ice!! The second version seems more accurate but I was hoping for the taste I had the week before from this outlet. Basically, what I want to say is the drinks isn’t standardised. Service if staff is great though!