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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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nikko ramas nikko ramas

Really grateful to Diamond Ateliers for such a smooth experience. From my first inquiry to the final piece, the team was super accommodating and helpful. They listened to what I wanted, suggested even better options, and the craftsmanship …

Nur Khalidah Wafa Mohd Khalid Nur Khalidah Wafa Mohd Khalid

I can’t stop staring at my custom diamond ring ✨ it’s everything I dreamed of and more. The design is so meaningful and so beautiful in real life. Thank you, Zane, for putting so much heart into this piece. This ring will always hold a special place in my story 😍 …

Daniel Ng Daniel Ng

Was recommended by my colleague James, and served by Edward and Don (in his absence). Purchased an engagement ring and returned to purchase wedding bands. For engagement ring, they'll give a 3D render around 1 month later, and the ring will …

Timothy Goh Timothy Goh

We had Zane to help us personalise our engagement ring. Throughout the process, he was very meticulous, responsive and very professional. I had a tight timeline for him to deliver the ring in time for our trip overseas and within 5-6 weeks …

Juanjuan Fong Juanjuan Fong

Nice tart and cosy environment 😊…order 19cm to go …

wengeok tan wengeok tan

Came on weekday afternoon. Not many tables were occupied but we waited 30mins for our curry rice and "pizza". The best is the dessert, berry fruit tart which is the only decent dish.

Esther K Esther K

I ordered a cake online, scheduled for pickup between 2:30-3:00 pm. When I arrived at 4:30 pm, the cake was not ready 😱. The staff asked me to return at 5:00 pm, but I couldn’t wait as I needed to be home by then, with my family eagerly waiting to celebrate my mom’s birthday. Somehow, my order was not processed. After explaining my situation, the staff asked me to wait for 10 minutes while they quickly prepared the cake. Despite the initial stress, they provided the number candles free of charge as a gesture of goodwill. However, the chocolate wordings could tell that they prepared it in a rush. Overall, it was a stressful experience. I love their cakes but I can no longer trust their online system.

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