Shop Reviews

such a inefficient medical system!!! My appointment was 9:15 and I arrived at 9, basically you just sit there for an hour + waiting for the check up!!! If you have only one nurse why don’t you arrange people come in during different slot? It’s ridiculous stupid arrangement and you pay a considerable number for waiting there! And what’s more they messed up my report with incorrect issue date!

Dr. Sii Hoe Leong, Nurse: Katelyn, and all staff at Shaw Centre whether front line or doctors, are superb professionals. Courteous, expeditious and know how to approach clients. Their level of professionalism is an envy to other industries. Not simply there to collect a paycheque but are passionate about their work and service.

fast experience,done medical check up within 1 hr+. Plus, all the stafts, nurses and drs are patient and friendly. Good experience 👍 …

1 hour unnecessary wait for payment! Went for a scheduled ultrasound, and was asked to pay. Payment still requires queue number to register, even though you registered in the appointment, unnecessary wait - 30 mins.. Additional wait of 30 mins.because they found out there was no request for the appointment because doctor or assistant failed to enter the request in the system from previous appointment.

I did my annual health screening from raffles shaw center on 20th Sep and it's 14 oct I don't have my reports. They said it takes 2 weeks but now when I call them they keep me on hold and disconnect. More excuses like we will inform the team, bla bla. God save me. Not choosing raffles medical ever again. Moreover a feedback to my company not to list them for yearly screening.

Imagine spending 4 hours for check up at Singapore Land Tower brand and directed here for ultrasound because the equipment is down. I stressed that my appointment time must be followed strictly as I'm tired of waiting. Guess what? I have to wait almost an hour for ultrasound test that can be completed in 1 hour. Waste of travel and waiting time. So ridiculous.

Made an appointment for check up review but still had to wait for more than 45 mins. Worst thing is that the clinic is EMPTY after lunch time, non peak hour. I don’t know what the receptionists are doing but RM really needs to work on their operating system. What’s the point of booking appointments when the doctors/staff are not even ready.

I took a queue number first by scanning the QR code given. However, it took at least 30 minutes for the reception to register me to see the GP. All in all, it took 2 hours from the time I reached the clinic to collection of medicine. There was only a handful of patients waiting for GP consultation. It is the management’s fault for not putting enough staff to handle registrations, dispensing of meds & health screening appointments. It is not the staff’s fault. Nevertheless, it is a terrible experience and certainly the worst I have ever experienced. Hope management can improve.

I was here for checkup before i left singapore for overseas assignment and when i am back for pre employment check up again 3 years later , it is the same old disappointment. Did u guys really take feedback seriously? Rude registration staffs, made appointment but waited two hours to do x ray, urine test, and doctor consultation. What is efficiency to you? Spending two hours for a pre employment check up is insanely slow. When i questioned them due to the long wait for doctor consultation, they told me there are GP here so doctor has to juggle both. But my question is still, there is an appointment system in place doesn’t it?

All the reviews about the long waiting time is real. Be prepared to wait very long, in my case 3 hours 45 mins even after arriving on time for my appointment, begging the question of why an appointment was even needed. Some of the ground crew even went for lunch by then.