Really impressed by how well the public speaking class was organized. The trainer was truly professional and engaging—great choice, he delivers real, useful techniques. Worth your time! And you tends to meet all different people in attending too. Well done biz academy 👍👍👍👍 if you can conduct projecting your voice in public speaking that would be great too 🤔🤔
To set a backdrop, I had just attended a course through another academy 2 weeks before coming to Biz IQ, and that academy set a pretty high benchmark.
To start off, I didn’t understand why Biz IQ had to collect a $30 deposit to secure the seat, especially since I’d submitted my Skillsfuture funding claim successfully and provided the proof. Throughout the process, they gave no information on how to claim this deposit back. Hence, I set foot to their office on the 3rd and final day to inquire, only to be told to retrieve the deposit in cash (no PayNow) at the end of the day. I’m inclined to believe (looking at all the courses offered there), that more than a handful of learners could have forgotten and left their deposit unclaimed.
Before my course started, I was already vexed. First, one of their staff called me at 8.46pm (that’s right, not a typo) a week before the course to confirm my attendance. I picked up the phone and told her I was sent the address without the unit number, and she said it will be texted to me later (I was puzzled).
2 days later, I received a WhatsApp from Biz IQ to confirm my attendance again. I said “Yes” and asked for the unit number, but received no reply.
Another 3 days later, I received yet another WhatsApp message from Biz IQ to confirm my attendance for the 3rd time! And again, no unit number on the WhatsApp message!
Sure enough, I could not locate their training venue when I arrived on Day 1, and that’s because they were renting a co-sharing space on level 3 (I did not expect that). I was lucky to bump onto a Student attending the same course and he showed me the way. Later I discovered their office is on the 2nd floor, and it didn’t even say Biz IQ, it says “Open Ground”. OMG….I would have searched high and low for Biz IQ. Again, my experience with the first academy was smooth sailing compared to this confusion.
Then I discovered why I wasn’t notified of the unit number. That’s because they added the learners onto a group chat and shared it through the chat. But I disallowed non-contacts adding me onto Group chats to avoid Spam (come on, this is becoming the norm). The person who failed to add me did not bother to text me separately!
Here comes the unacceptable part. Per the instructor, 17 pax signed up, but 16 showed up on Day 1. They only had 6 tables that fit 2 comfortably. Prakash, one of their staff, whom I noticed was just very focused on taking attendance throughout the 3 days, did not take any initiative to solve the problem (and don’t get me started why we had to take attendance using SingPass and a separate paper attendance separately for Biz IQ twice every day). Hence, I asked for another table. It came and the 2 ladies thanked me for it. So we fitted 14, and guess what? 2 other learners have to be tucked onto a corner of 2 tables to co-share the table space. At $1200 before GST for the 3-day course, this is totally unacceptable!
Other little annoyances: Day 1 started late due to poor preparation (short of tables, inadequate power extensions, unclear location etc); Course starts at 9am, but centralised AC starts at 10am (you go figure); No free coffee/tea/snacks (all payable for co-share space); Need water? Make your way down to level 2. Urgh! ; Need to use the toilet before 9.30am? It’s a one-way traffic (access cards needed at the co-share space). The way back is a long detour.
Finally, I personally find the course material is a stretch for 3 days. None of the useful A.I prompts shared in the course are in the notes (which is just so-so), this is a letdown. On the 3rd day, we were just sharing each other’s project one by one, followed by the assessment. A foreigner who paid the course by herself left midway through the 3rd day, obviously realising there’s no value to stay any longer (I hope she collected her $30 as a consolation).
Am writing in to commend an Administrative staff member by the name of "Kai".
Ran into a bit of problem and could not attend the first session of a 2-Day Photography course which started on Sunday (23 Nov). As I had just completed a 3-day video editing course one day before, the course content of the 1st day course on picture composition will somehow overlap with that for the photography course. So I was quite confident that I would be able to catch up if I join back the class on coming Sunday and took a make-up class for the 1st session, just like what one of my previous course mate did for the video editing course. (Understood that it was a requirement by government if one would like to use the Skills Future credits)
However, I was "kicked out" of the class due to some administrative guidelines from the academy (cannot absent for >25% of the course duration), I tried to contact the people to get them to relook into my special case.
I was so glad that after trying to contact 2 admin staff members in the chat group and failed, I was able to find "Kai"!
Kai was a breath of fresh air in terms of his professionalism and his 'resilience' and flexibility - Instead of just stating that this is the company's policies that a participant would have to do the sessions in sequence and that the classes that would be possible for make-up on coming Thursday and Friday were full with 11 on the waiting list, (meaning "sorry, just too bad, you will have to wait for the next run in Jan 2026"), Kai empathized with what I had gone through and my wish to be with my friend for the course plus the fact that this was a lull period for me. He was willing to go that extra mile to try to see what he could do to help me in reinstating into the course and to continue to use the Skills Future credits to fund for the course.
Other administrative staff members would just "brush" it aside and let it be, but he bothered to try and come back to me at 3 different times, each time with another proposal when it was not a desired one. This was why I told myself that I must definitely spend time to write a review for someone whose strive for excellence in service standards sets himself WAY ABOVE the rest and is a GREAT ROLE MODEL for the rest of the pack. His pure heart of GOLD to try and try, just to help this company to retain this customer is really HIGHLY COMMENDABLE.
Having said that, I would also like to thank Biz IQ Academy for willing to listen to my case and eventually, gave a solution that is a win-win solution. Its flexibility to deal on a case-by-case basis and ability to have good quality trainers (from my earlier video-editing course with Mr Shawn Wong) are all reasons for me to recommend this academy.
Self clinic is truly a gem! From the moment I walk in, I'm greeted by warm, friendly nurses who make me feel completely at ease. The environment is clean, modern, and relaxing — perfect for any treatment. Dr Desmond is incredibly professional, knowledgeable, and takes the time to explain every procedure clearly, making sure I feel confident and comfortable. I can really tell they care about each patient’s needs and results. Whether it’s your first visit or your tenth, the entire team ensures a five-star experience every time. I wouldn’t trust my skin with anyone else! Highly recommended!
Best doctor I have come across so far. Doctor Desmond is gentle and knowledgable. Did titanium lifting and the result is good after 1 session. Clinic is clean, great service and staffs are friendly. Treatments are reasonably priced.
I had an amazing experience at self aesthetic clinic. The staff was incredibly professional, welcoming, and attentive from the moment I walked in. The clinic is spotless and beautifully designed, which made me feel relaxed and confident in their care. My treatment results exceeded my expectations—natural, subtle, and exactly what I was hoping for. The practitioner took the time to understand my goals and explained everything clearly. I’ll definitely be coming back and recommending this place to friends and family!
The team at Self Aesthetics is absolutely amazing! They are incredibly friendly and make you feel right at home. And the doctor? Truly exceptional and dedicated to perfection! It’s an experience you won’t want to miss!
had 3 sessions of rejuran+ RD1 with Dr Desmond.
the staff here are always very professional and friendly!! have been seeing good results with the injectables- texture and overall skin complexion is much improved! price is very fair for the treatments. always feel reassured in the hands of Dr Desmond and the staff here.
was going to go for purely rejuran but luckily i took the recommendation to get a mix because the pain is real….
2nd visit for Rejuran injection. Glad that I took a leap of faith and walk in after seeing their ad. No aggressive hard selling and the rate is really one of the better one in Sg.
Dr Desmond is very detailed when doing the micro injection and have gentle hands. The staffs at the clinic are very friendly too!
GAMXIA thanks the helpful girlgirl Nicol and doctor Desmond . SO HUGE DIFFERENCE on my face. I had watch loads of prep videos before coming. I was aware about how rejuran healer is very pain. But both of them brought the pain to the most minimal. And I almost don't feel the pain for 80% of the session. Thankful the girlgirl Nicol helped me ensure the numbing cream is well applied. And thankful doctor Desmond skill is very skillful, high efficiency and very neat injections thoughout every area
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