Shop Reviews

Excellent customer service, fabulous range of jewellery. Eric helped so patiently and expertly thank you again

Excellent and delightful service rendered by Lynette! She was not pushy; instead, she was patient, detailed, observant to my preferences, and went the extra mile to search for pieces that I wanted and offered to polish my jewellery regardless of the brand. She served with so much passion and always exuded positivity and smiles. Will be back for sure.

Vincent Wong and team were very sincere in their services. Even extended their services to help and do jewellery cleaning.

Tham and Vincent are very friendly. We had a very pleasant purchasing experience. Thank you very much for their excellent service!

I visited the shop on a weekend night. Although Lynette was busy with her work, she immediately put it aside to assist me the moment I stepped into the store. She was incredibly kind and friendly — it felt like shopping with a friend. Even though I ended up purchasing just a pair of backings, the overall shopping experience was truly wonderful thanks to her warm and attentive service.

Mr Vincent Wong from Lucky Plaza is the most warm and entertaining staff we met. I recommend his dedication to his work.

Thank you Vincent for the great customer service and fast alteration for this beautiful Ruby ring purchased from your store 👏🏻 I enjoyed the shopping experience and also appreciated your prompt follow-up for the collection of my ring. I certainly look forward to shopping at your store again. Keep up the wonderful service! …

Mr Vincent Song from orchard outlet very friendly and professional. He assisted us wholeheartedly with his 16 years experience. Hard to find sure rare gems in this industry now. Good job with Anson who also assisted us answering the question too. Both of them equally hard working and polite. If you are looking for good quality and at affordable price can find both of them. They will not pressure you. Let you have a nice shopping experience. Cheers!

Eric Tan's service left a deep impression on me. He was very kind and approachable. I brought an evening gownEric Tan's service left a deep impression on me. He was kind and approachable. I brought an evening gown to try on a diamond necklace. I put on the gown and tried on many necklaces, and he patiently helped me put them on and take them off. When I changed into two different evening gowns, he carefully helped me choose which necklace best suited my gown. He gave me earnest advice without showing any displeasure, which made me feel very warm and touched. Please praise such a wonderful employee. Thank you. to try on a diamond necklace.

Highly recommend! Eric Tan is a true professional salesman. He was kind, patient, attentive and honest. A great place to find beautiful designs at bargain prices. Across the 5 floors at Lucky mall, this is the only shop worth visiting.