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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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DR DAVY GOH DR DAVY GOH

Located at level 2 of Lucky Plaza The boss, KC, is very friendly and approachable. I first met up with KC, close to 10 years ago, when I was doing window shopping admiring the watches displayed. He was willing to talk to me and shared with me his knowledge about watches. Very approachable, humble and friendly guy! So when my mother’s watch required services, I thought of giving KC a try. Especially when my mother’s watch has a customised bezel, which Rolex service centre doesn’t except customised watch to service Thankfully, KC didn’t fail me and lived up to expectations. The watch was perfectly done up and cleaned. The price was reasonable. The whole experience was great- from sending the watch to him, to collection. Strongly recommended! It was funny, when KC was wondering why was I taking so many photos. Hahaha… After he knew, I was doing a google review- then he was at ease.

Charlene Yong Charlene Yong

Thank you for your time, Kasey and Clarin. Appreciate the knowledge sharing to learn more about the watches as well. Highly recommended for the positive purchase experience. Will be back for more.

Trevor Walt Trevor Walt

Expensive place to change simple watch straps ($22) and unfortunately went ahead with it. Kicker was part of the strap (movable band) dropped off after less than two weeks. Hence this one star review

Digital Expert Digital Expert

This uncle was too busy playing phone and not being professional, he don’t even know what he’s doing when repairing my watch. He even scold my autism sister. This shop doesn’t even have right to exist 😒 …

michael riff Vestil michael riff Vestil

I asked if they could adjust Tudor's watch, and the uncle said he could. He ended up hammering my watch. I don't recommend this shop. Check the photo below.

Melanie Valdez Melanie Valdez

We went for watch repair as the glass of the watch broken. He say he can fix it. After 2 days we came back and he change the glass watch but as we checked thoroughly the watch glass is not well -fitted. So we ask about that. Then the uncle very grumpy saying don't say anything. Just leave in his shop and can take after 1-2weeks. We take after 1day cause we are worried that the watch will not function well. And it is. The watch not working already. The watch has sentimental value. Never again.

Vishay Pratap Vishay Pratap

WARNING: I had gone in with a simple battery replacement, once my watch was handed back to me the chronograph was no longer set properly. Upon requesting the uncle to ammend this (so all hands are on 0), he told me he does not know how to fix the issue, and I will need to go to another shop to fix the issue he caused. I strongly caution anyone considering using this shop.

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