Shop Reviews

The staff is very friendly and approachable.Past processing thats why i give 5 stars❤️

the staff is pretty and helpful if you want to get hulugan you must visit them on lucky Plaza 2nd floor and look for Ma'am Sachi. 😁 …

What a great place to stay very modern and very well appointed rooms. Best rain shower I have ever had the pleasure of being under. Very friendly staff. Good choices for breakfast. ABOVE all the emerald rooms are real comfortable and a good size for a city room almost apartment size. Ps infinity pool overhangs the sheer drop with a glass wall and floor.

The best hotel in singapore i've ever had !!. The room. The staff. The hospitality just so perfect. I'll comeback for sure. See ya Como

Disappointing Treatment by Lobby Attendants at COMO Hotel. ( 29/1 to 30/1 stay) I had high expectations for COMO Hotel given its reputation, but my recent experience with two rude lobby attendants has left me deeply disappointed. I had booked two rooms for my overseas guests and was waiting in the pick-up area to ensure their smooth departure. Despite there being no other cars or people in the pick-up zone, the attendants rudely approached me and told me I was not allowed to wait there. Their tone was dismissive and unprofessional, and when I explained the situation—that I was simply waiting for my guests—they showed no understanding or flexibility. It was clear that there were no other vehicles or congestion at the time, so their refusal to allow me to wait felt unnecessary and inconsiderate. As a paying customer who booked two rooms, I expected better treatment and a higher level of hospitality. Instead, I was made to feel unwelcome and as though I was in the wrong for trying to ensure my guests were taken care of. This behavior is not reflective of the high standards COMO Hotel claims to uphold. I hope management addresses the attitude and training of these lobby attendants. Hospitality is about accommodating guests, not creating unnecessary frustration. Unfortunately, this experience has soured my perception of the hotel, and I would hesitate to recommend it to others based on this lack of courtesy.

Carpark - 2 basement levels, B1 & B2 with lifts to the hotel lobby & restaurants. Entrance & exit via a narrow driveway between Masjid Al-Falah & Como Metropolitan. Charges - not listed on their website. However, we were there on a working Friday from 4 pm to 7.15 pm (about 3 hours). Total parking fee $24 😮

- Parking is very expensive.. consider parking at nearby Paragon shopping centre, but if you dine at Como Cuisine you can ask for free parking ticket + Mainly for Club 21 (fashion shopping), Como Cuisine (restaurant), Cedric Grolet (bakery), and Como Shambhala (wellness centre)

I absolutely loved my stay at the Como Orchard. Without exception the staff were all very friendly, helpful and professional. I stayed in an Emerald Room which was a really good size and very well equipped with a good size bar fridge, sink, microwave, tea/coffee making, good cupboard space to unpack your suitcase. Breakfast was great - continental followed by your choice of a cooked breakfast. We ordered room service and was the best I've had in a hotel. We ate at Como Cuisine restaurant and the food was fantastic. There are excellent facilities in the hotel. The rooftop pool and bar are fabulous. From up there you get a great view over the city and the sunbeds around the corner from the pool have a clear view over to Marina Bay Sands. The room with the robot coffee making machine is lovely to sit in and the coffee is great! The hotel itself feels very fresh and modern and not so big and hectic as some other hotels can be. The location is perfect. Just around the corner from Orchard Road and across the road from the Paragon Shopping Centre. Just outside the hotel there is a pedestrian walkway over the road directly into Paragon Centre which is really handy. I really couldn't fault this hotel and the delightful staff at Como Orchard.

Very good staff. Always will listen and help were they can. They have a coffee making robot that provides free coffee. The room was good. A new hotel which has some settling issues. Nice location if you want to be in the Orchard Rd area. The in-house restaurant has nice food, breakfast and dinner. There is a bar on the roof and a pool. All very good, but the place is pricey.

Stayed at the Emerald King Room. Beautifully designed modern hotel. For a 5-star hotel, i thought that the room could be better maintained. Lots of scratches on the floor and wall. The toilet door was peeling. Came with a kitchenette. There was a wine opener which i greatly appreciated. The toilet would be better if there was a bidet. It was odd how the tap was so close to the edge of the sink. Absolutely loved the bluetooth speaker provided and that the TV came with netflix. Staff were polite and the doormen was very attentive and gave great service. Would definitely return.