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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Sarah Bazri Sarah Bazri

I don’t know what’s wrong with this store in Singapore and why they act so much as if they are Hermes. Your brand is currently highly trendy but in 1-2 years it’ll already be outdated so I really don’t get the attitude of the SA. come back on earth.

Tseng yuju Tseng yuju

My SA is very thoughtful and always gives me a surprise for limited editions. He also helped me to select the gifts. I really appreciate his service. Thank you so much.

Pakamon T. Pakamon T.

Lots of choices in many colors. I was taken care by LINUS CHIA who always give a very good recommendations, tips and always smile. I asked him if he had lunch at 4 pm, he still didn't and even no time to go to restroom because customers always come. With his great services, I ended up buying two pieces. He can also speaks Thai! Impressive!!

Elliot Koh Elliot Koh

We had a wonderful experience at Goyard Taka, thanks to the excellent service provided by Jet. He was incredibly patient with us, guiding us through our decision-making process with expertise and care. His keen knowledge of fashion was evident when he introduced us to a different way of carrying the GM, which we hadn't considered before. Despite occasional disruptions from rowdy tourist groups who disregarded the clear barriers, Jet remained professional and handled the situation gracefully, ensuring that we still received his full attention. I truly appreciate his outstanding service and will definitely be returning for future purchases!

Kerissa Wu Kerissa Wu

What a great shopping experience with the SA Jiajun we met at Taka. He provided us with outstanding customer service that exceeded our expectations. His patience, friendly demeanor, and professional communication style made a lasting impression. We're eager to return and shop more thanks to his exceptional service!

Leonard Barretto Leonard Barretto

Came here to accompany my wife who wanted to buy a handbag. I had ZERO intention or interest in buying anything for myself. I ended up walking away with a men's wallet. We were assisted by the lovely Joey and she was very patient in letting us browse all the different products and colours, as well as letting us leave our bags at the store so we could browse other shops without carrying all our bags.

YMT YMT

SA name called Ang, she don’t even greet us and not so welcome. Although she was not welcome, I bought Artois PM (yellow) bag, but my big mistake is i didn't check the bag after she pack.I usually let SA to handle for smooth transaction . Next day, i wrote email to shop to ask for exchange with other colour, and email said that must have plastics wrap around strap. When i open and check my bag, there is no plastic wrap on my new bag. I feel like they giving me display item. As goyard ,SA should check bag before packing. I dont mind to keep this yellow bag. Everyone pls learn lesson , pls check ur bag before they do final packing and before go out from shop.

C L C L

Visited the store tgt with family, no queue on workday night. My family member asked the sales lady some questions, and the staff rolled her eyes with this impatient and disdainful look on her face. Zero professional attitude and zero service. ☹️

Faza Mahirah Faza Mahirah

Had a wonderful time at the advanced atelier workshop led by Ms Banu. She patiently and expertly guided us in crafting our own scenes. I’ve always been a little confused when purchasing perfumes. Now I know more about what scents complement me. Thank you!

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