Shop Reviews

Have been with Lloyds medical for few years now. Looking forward to my monthly facial with Bianca. Hoping for a more affordable packages for a regular customer.

Amazing hydra facial! My aesthetician was attentive to my problem areas. The treatment rooms are clean and spacious. They offer a robe for your treatment and dyson hair tools to freshen up after the treatment- convenient for a lunch time facial! Thank you

Had a facial treatment with Benica. She provided a very good service and has a very detailed information on every steps. Thanks Benica for your service.

Jass are very friend and good service and doctors are very professional. Pico and Hayden is my best favorite. High command. Cheer~~~

First time to come here. Clinic itself is very clean and neat, where there are many treatment rooms named by Japanese cities. Started off with the counseling, I’m surprised that there’re many kinds of Skinboosters. The one I did is Belotero, needle itself is very thin and slim, it wasn’t painful at all. Plus they gave me a pill which prevents me from having an injection bruise. So after the session, I didn’t have injection bruise at all. I’m supposed to see the result in 2,3 weeks, can’t wait to see it 💓

After I finished several treatments, I like Dr Ewen Chee he is very gentle and patiently. Every time I visited ,he explained each single process when he during treatment for me , make me understand what he did and comfortable.

Dr Chee is very professional and always provides advice to me. Clinic assistants are very friendly and helpful.

My second visit to The Chelsea Clinic. Strongly recommend Dr Chee for his professionalism and dedication, and also not forgetting Felicia and Sherry for their friendly and prompt service. 👍👍👍 …

If I could give less than 1 star, I would. I had a consultation with Dr. Ewen Chee, who recommended Morpheus8 treatment. I returned on the scheduled day, had numbing cream applied, and was about to begin when Dr. Chee suddenly told me I’d be doing a different treatment instead. I was given no prior notice and no clear explanation—just told to switch at the last minute. When I said I wasn’t comfortable with this and might stick with the old plan, he admitted the Morpheus8 machine needed parts and may not be ready for 3 weeks to 2 months, and that he couldn’t guarantee anything. My face was already numb, and I left without receiving any treatment. I lost an entire morning for nothing—from 9AM to 12PM—and also wasted a prior consultation. What upset me most was that when I asked Dr. Chee to explain the change, he raised his voice instead of offering a respectful explanation. I'm so disappointed and I don’t recommend this clinic to others.

I’d like to share some honest feedback from my visit today. I felt quite uncomfortable with how Miya (clinic manager) handled the conversation regarding the package price that was first offered to me during my initial visit. It was offered to me directly by the doctor — I did not ask for any special price — but today, Miya kept questioning it and implied that another staff had given it to me rather than the doctor (still say she want to go check it out which staff gave me this price) and even emphasized to me that she is the manager using a dismissive tone. She also kept repeating how low the price was and that prices might increase soon. This was totally unnecessary as I already decided to sign the package and the way it was said came across as condescending, and it made me feel like I was being looked down on, which really affected my experience. On top of that, Miya came in and out of the treatment room multiple times, disrupting what should have been a peaceful and private session. It felt more like a sales pitch than a treatment, and I found that very unprofessional. When I asked questions relating to the package, again the way she replied sounded condescending. This is the kind of experience that I don’t want to have whenever I visited an aesthetic clinic. If my first visit there was treated like this, I would not have come for the 2nd treatment today. My first visit there last week with Dr Phua and the staff that served me (didn’t manage to get her name) was a pleasant one. I hope this feedback is taken seriously. I come for treatment, not to feel pressured or uncomfortable, and I truly hope future sessions can be more respectful and uninterrupted.