See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Andy Lau
I met a staff member, Yuxin, who provided excellent service with professionalism and was very patient in addressing my hair concerns. She understood what my scalp really needs and recommended suitable shampoo and treatment. I will definitely return to Paragon next time. I appreciate the service.
Hazelle Jadion
We had a wonderful experience at L’Occitane in Paragon Mall, thanks to the excellent service from Jia. She was incredibly helpful and patient, guiding us through different products and allowing us to try them out. We ended up purchasing the volumizing shampoo, which works amazingly well when paired with their hair fall treatment. Jia also provided us with some product samples to explore more of their range, which was a thoughtful touch. Her deep knowledge of the products and ability to recommend exactly what we needed made a big difference. We’re already planning to return for the shower oil and the full skincare routine set! Thank you, Jia, for your outstanding service, we truly appreciate it!
Nancy
I really enjoyed the hair scalp analysis! Got to know my scalp better and the staff introduced products that can help with my scalp condition. Friendly service, definitely recommend it!
Piksan Chan
Friendly and helpful staffs. Very good in product knowledge and giving me a good advices on the hair care. The shop environment also very nice to shop
ᴋᴜʀᴀʏᴀᴍɪ
I had a pleasant experience with Staff Josie! Did a hair diagnosis and learned a lot more about my scalp condition from her. She's knowledgable and patient in clearing my doubts! Amazing staff and services provided, definitely recommend this outlet and would revisit this outlet again!
Cheah Pinky
Very impressive hair diagnosis and products explanation. Jia xin is very patient and knowledgeable for sharing.
Lim Cherie
Beautiful and lovely customer service from Jovyn. Felt so welcome as a first time patronizing Loccitane. Definitely will give this brand a try !! Jovyn is such a GEM👍 …
Chin Yee Irene Gan
Josie is very professional even I am here for samples.she explained everything so clear and so good. The company needs staff like her
Ai Tanahashi
I had an amazing experience with Jia Xin. She helped me choosing a good product that suits for my hair. Very nice of her. Thank you!
Ming Khoo
Staffs was good to patient to explained step by step for how to apply the sample kit.
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