Shop Reviews

I'm very camera shy and so attended a coaching session with Lisa before starting my Spotify and Youtube channel. As a broadcast veteran, she provided lots of valuable tips and more importantly, encouragement. Thank you Lisa!

Professional and personable, Lisa knows how to critique and guide with efficiency and heart. Absolute pleasure each time we meet!

Turned upside down in 3 hours. I have to admit that I am not the biggest fan of media interviews or interviews of any kind. And previous trainings have proven that I am not made for the media. Or? Well - Lisa has proven me wrong. In about three hours she turned my entire behavior in front of a camera around. From being hyper nervous, not being able to connect with the camera or the interviewer to not being able to deliver a message that stick with the audience. You name it! I was a mess (I have proof of it). By explaining the impact that a good interview can have and providing tools on how to deal with an interview situation - she made it possible for me to handle interviews more eloquently. Her passion to help her clients and the empathy shown during the training made it easy to process and comprehend the contents of the training. I believe one of the major advantages I saw compared to other trainings is that there was no hint of patronizing behavior but full understanding that not everyone is comfortable in the limelight. The entire team (camera, light and make-up) where very comforting - but at the same time "brutally" honest without doing too much damage to my ego. I would recommend Lisa for anyone who has to deal with media (be it newbies or people that need a bit of a refreshment course). Feel free to contact me (Lisa has my contact details) if you need further elaboration. Thank you very much Lisa Oake!

We have engaged Lisa several times to moderate our clients’ conferences and events, and each time she has been outstanding. Lisa is always extremely well-prepared, often doing her own research on the discussion topics to add depth and relevance. She also goes the extra mile to ensure everything runs smoothly—including taking part in multiple briefing calls with the client. Working with Lisa is consistently a professional and enjoyable experience. Highly recommended!

Had made an appointment with a Mr Chew for a comprehensive eye check and had to reschedule the timing again as he was supposedly not around during the initial appointment date. Was recommended by the staff at W Optics to better manage my double vision (diplopia). On arrival, service was great and was greeted warmly by the staff. However, I was taken aback when I was told that I will be assessed by another optometrist (Tara), who is fantastic by the way. It was not what I was counselled on previously at W Optics who said that I will be assessed by Mr Chew and again informed by Videre's staff during the reschedulement. Nevertheless, I went ahead with an open mind. Spent 2 hours having my eyes dutifully assessed by Tara, had no issues at all with her. Only noticed that they were also waiting for Mr Chew to return from someplace to complete the session. It took another 5-10minutes of waiting past the 1.5h mark of the session before he arrived. Tara had to discuss her findings with him separately upon his return as he was the only Senior optometrist qualified to diagnose my condition. He then had her return to check on a couple more things before coming over to check on my eyes again. During his assessment, it felt like he was hastening the end of review and wasn't very invested in the consult. It also didn't feel like he was valuing my time as a client as he had rocked up late to a timing that I accomodating for him, and palmed off the conclusion of the session with Tara before promptly walking out of the store thereafter, which definitely didn't seem professional at all. I didn't feel like my questions were fully answered and wasn't given full assurance on his findings, until I had to ask Tara again - which she was able to provide professionally and assuringly with such empathy. To conclude, my qualms about this visit was the experience I had from Mr Chew that struck a strong chord with me - namely the apparent lack of punctuality, overall professionalism and seemingly lack of investment in the consult. I can only say that the overall satisfaction I got from my 2 hour long assessment and visit was saved by Tara who did an excellent job explaining and summarising her findings to me. Would definitely return again if I need fitting for regular glasses and be served by Tara again.

my family and I have consulted Mr Chew for over 10 years and he is always professional, skilled and friendly. I highly recommend him for his great service !

Great and speedy service, taking the time to ensure all is good! I’ve been to several shops before I found this one and this was definitely the one with best experience! Thanks a lot KB!

After getting the glasses I realise the lens needs rectification. The process of rectification took more then 10 days without news of collection. Service is good here but I'll say the waiting time is way too long.

The staff is very patient and forthcoming. Shoutout to Victoria for to taking the time to through the entire glasses portfolio with me. She helped me pick the glasses that I like the most and also made sure my prescription is 100% correct.

Had the pleasure of working with Lisa, and her coaching was very effective. Her guidance was clear and precise, and her experience and composure were all very inspiring. Thank you, Lisa, for your wonderful and nurturing support