Shop Reviews

I had a best experience with bernard, he always welcome me and assist me with everything i need. He is friendly, helful and honest.. grateful to have him there❤️

Bernard is always exelent in service. He’s very kind and frirndly. Highly rocommended to everyone.

Kaycee is very friendly and patience when serving customers , i always look for her whenever i buy jewelries, she is a asset to the company. Kudos to her . I loved her recommendations.

Your consistent reliability sets a strong example to your team. I am confident that your presence is appreciated and noticed by your colleagues and management. And I am amazed by your determination to overcome any challenge. Keep up the good work Kuya Bernard🤗😘

Bernard was very accommodating and friendly. He even shared helpful tips on how to save on monthly interest and reminded me about the importance of paying on time. Excellent customer service. I truly appreciate the extra effort! Thanks a lot Bernard!

Excellent and refreshing approach to media training. Relevant methods and tips which makes the whole session Invaluable.

Lisa brings professionalism and sophistication to every shoot.

Lisa Oake hosted our inaugural DBS Institutional Investor Symposium and played a huge part in making the event the success that it was. In the midst of the turbulent Brexit vote and with a packed full day agenda, Lisa was the perfect host, effortlessly leading discussions between the speakers while keeping the audiences attention throughout. Her knowledge of the difficult subject matter was impeccable and she was at ease throughout the day, commanding the stage in-between sessions and engaging the speakers during the panel discussions. A consummate professional with a personal touch, Lisa added a tremendous amount of value on the day and we would highly recommend her for any Emcee job. As a matter of fact, we hope to have her back for our second Symposium later this year!

Had made an appointment with a Mr Chew for a comprehensive eye check and had to reschedule the timing again as he was supposedly not around during the initial appointment date. Was recommended by the staff at W Optics to better manage my double vision (diplopia). On arrival, service was great and was greeted warmly by the staff. However, I was taken aback when I was told that I will be assessed by another optometrist (Tara), who is fantastic by the way. It was not what I was counselled on previously at W Optics who said that I will be assessed by Mr Chew and again informed by Videre's staff during the reschedulement. Nevertheless, I went ahead with an open mind. Spent 2 hours having my eyes dutifully assessed by Tara, had no issues at all with her. Only noticed that they were also waiting for Mr Chew to return from someplace to complete the session. It took another 5-10minutes of waiting past the 1.5h mark of the session before he arrived. Tara had to discuss her findings with him separately upon his return as he was the only Senior optometrist qualified to diagnose my condition. He then had her return to check on a couple more things before coming over to check on my eyes again. During his assessment, it felt like he was hastening the end of review and wasn't very invested in the consult. It also didn't feel like he was valuing my time as a client as he had rocked up late to a timing that I accomodating for him, and palmed off the conclusion of the session with Tara before promptly walking out of the store thereafter, which definitely didn't seem professional at all. I didn't feel like my questions were fully answered and wasn't given full assurance on his findings, until I had to ask Tara again - which she was able to provide professionally and assuringly with such empathy. To conclude, my qualms about this visit was the experience I had from Mr Chew that struck a strong chord with me - namely the apparent lack of punctuality, overall professionalism and seemingly lack of investment in the consult. I can only say that the overall satisfaction I got from my 2 hour long assessment and visit was saved by Tara who did an excellent job explaining and summarising her findings to me. Would definitely return again if I need fitting for regular glasses and be served by Tara again.

I have been a long time customer of Mr Chew Wai Keong (Senior Optometrist at Videre Centrepoint) since I was in primary school. I got my first OK lens to correct myopia and astigmatism when I was 14, and am still happily using it today. At that time, my parents decided on OK lens for me because I played a lot of sports, and wanted a solution that could stabilise my vision from deteriorating further. I can confidently say that my myopia and astig did not worsen in the 18 years since I started using OK lens. I’ve also never experienced any issues relating to the lens. Due to the nature of my job, I spend a lot of time in dry aircon environments in front of screens. My eyes tend to be dry as a result. I had mistaken dry eyes for tired eyes (I’ve been told dry eyes are often overlooked). As always, Mr Chew was thorough and used specialised machines to assess the extent of my dryness. He then offered very practical solutions to effectively address the dryness. My experience with Mr Chew and his team has been consistently very positive. He is always thorough in his checks and also in explanations. I’ve never been pushed into buying unnecessary products nor services. I would highly recommend Videre Centrepoint to everyone seeking OK lens and solutions for dry eyes.