We had brunch at TWG Tea (ION Orchard) on a Saturday at 11:30 AM and were pleasantly surprised that there was no queue. As always, the food was beautifully presented and delicious.
We ordered two Gourmet Brunch Sets, each including a choice of tea, fresh juice, Eggs Benedict or Smoked Salmon Club, five TWG Tea Macarons or two freshly baked scones, and a slice of cake from the dessert trolley. Every item was well-executed, flavorful, and elegantly served.
TWG offers an extensive selection of teas — smooth, aromatic, and always satisfying. The ambiance is refined and relaxing, with very comfortable seating. It’s one of our favorite spots to catch up with friends over great food and tea. Highly recommended for anyone looking for a leisurely brunch in a beautiful setting.
Dr.Reema Sharaf
3
We came to have a short break from walking , its small and very tight place to sit . I put four stars because we told them my son wanted the spaghetti without vegetables but they brought the meal with vegetables and gave us a spoon and plate saying you remove the vegetables 😧 oh no .
Everything else was ok
Diogy
5
We visited TWG Tea at ION Orchard for a Father’s Day celebration and had a lovely experience. The ambiance was elegant yet cozy, perfect for a special occasion.
I ordered the Wagyu Beef Lasagna, which was rich and flavorful, though the taste leaned a bit towards corned beef – unexpected, but still enjoyable. My wife had the Scallop and Langoustine Linguini, and she absolutely loved it – creamy, seafood-packed, and beautifully presented.
What made the visit even more delightful was the staff – they were not only friendly and attentive but also took time to engage with our son, playing with him and making us feel truly welcome as a family.
Definitely a memorable dining experience. Great tea, elegant setting, and wonderful service!
C
5
Great place for afternoon tea, value tea set. My all time favourite is scones with French Earl grey tea. Loved their home made clotted cream & tea jelly; best mate for scones and I can just eat the cream and jelly as is. 😅
Tried their financiers with chocolate chips and surprisingly good too - the buttery financiers and melting chocolate chips are well balanced, loved the texture that it’s crispy outside, soft inside. It’s rather creative shape of financiers!
Capt Ng
5
I first met Mr.Avelino at the TWG Changi airport duty-free store, where he impressed me with his friendliness and patience in introducing various teas. To my surprise, I recently ran into him again at TWG in ION orchard, and after all these years, he still carries the same warm smile and thoughtful service. What truly stands out is his unwavering passion and dedication—his enthusiasm for his work has never faded, which is truly admirable and worthy of respect. He is incredibly knowledgeable about his menu and products, recommending a wonderful selection of dishes and an aromatic tea that made our dining experience truly memorable.
Kudos to Mr.Avelino for his outstanding service and dedication!
Highly recommend ⭐️⭐️🌟⭐️⭐️
Vanessandria Cayadi
2
The tea and the environment was great, but the service is bad.
They keep nagging me and my brothers to order the minimum orders, while the previous waitress just say we already fulfilled the minimum order. Very unpleasant experience for us 😅
Ms Adwoa
4
The ambience at TWG is elegant with a serene atmosphere, and luxurious decor makes it a perfect spot to relax and unwind.
There is an extensive selection of rare and exotic teas from around the world.
High-quality teas with unique flavour profiles.
TWG Tea provides an exceptional experience, from tea tastings with a luxurious ambience
Staff are friendly and knowledgeable. They expertly guide you through your tea choices.
They are prompt and courteous.
Afternoon tea experience with delicious pastries.
TWG Tea at ION Orchard is a must-visit for tea enthusiasts. Its luxurious atmosphere, extensive tea selection, and excellent service make it a memorable experience.
However, it can be crowded.
Posh Pearl
5
Probably one of the most popular location as it’s situated near the taxi pick up and drop off. Staff is friendly, helpful and professional. Today I didn’t dine in but went to buy some tea from their retail section. There’s sample for each tea to sniff so that can help in decision making apart from the description on each box.
Juncheng Wang
3
Food is premade. The kitchen is very small and has no windows, so the cooks work in very claustrophobic conditions. The food is edible, but definitely not worth the price.
Snowtracy 316
5
Great experience, attentive staff. Got a pleasant surprise for Birthday with complimentary macarons
Yummy main course, desserts and tea.