Cj Tan
Horrible waiting times at this clinic. Despite having an appointment , wait times are still long and can reach up till one hour. Patients who are late can just walk in and see the doctor. There is no appointment system. the only way you can make appointment is by calling or messaging the clinic. They will send you a message on the day to remind you of your appointment. But When I made my appointment , the nurse on the phone told me that she keyed in my appointment. However I didn’t receive the sms, when I called to find out it turned out that my appointment wasn’t even keyed in and the slot I wanted was taken up. The physician attending to me is Physican Zhou Jing. I’ve seen other physicians coming to the waiting area to greet the patients when it’s their turn. But for me , physican Zhou just shouts my name from her room. I feel no warmth from her , unlike what I hear from the other patients in the room next door. She asks basic questions and then proceed to make comments when I disagreed with her. She didn’t bother to listen to my explanation and just kept repeating that I did wrong even when I said I don’t know. Her acupuncture skills are also not good . When she did the acupuncture, She was very rough when inserting the needles Confidentiality is also not present at this clinic. I’ve heard the nurses talking about other patients who are late and laughing at them. I’ve also heard physicians themselves talking about the patients as if the rest of us are not present. I can even hear what the patients conditions are from the consultation room and the acupuncture room. Physician Zhou even do consultations with her door open when I was there. All in all, I’m not sure if the experience is worth it considering that prices are also very expensive