Amanda Foo
Had a very bad experience at the clinic today. Staffs were unfriendly and the dr was not helpful at all. My mom was supposed to do an eye check up for her ptosis but they ended up doing other checks not related to ptosis. And the staffs did not even inform us that the checks needed almost 3 hours (checks + consultation). As we were referred from another clinic, the staffs said it was the other clinic's responsibility to inform us. What?? Shouldn't they also reiterate the duration?? When my mom told her that she was experiencing floaters, yes the dr did explain it is a degenerative condition that can't be prevented. Although she recommended supplements to help reduce the floaters, when i asked her what kind of supplements she just said the ones that she will be prescribing. When i asked her again what kind of supplements will help, she said 'ya like i said, you will get it at the counter later' Does she mean that supplements sold elsewhere cannot help??
