Eleanor Koe
Unhelpful service with low knowledge of products
Shiseido - Isetan Scotts
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Shiseido commands prominent counter space at Isetan Scotts Shaw House Level 1, bringing Japan's most prestigious beauty brand to Singapore's luxury department store environment where discerning customers expect authenticity, expertise, and comprehensive product selection. Operating daily from 10am to 9pm, this counter showcases Shiseido's complete skincare, makeup, and fragrance collections developed through over 150 years of Japanese beauty research and innovation that balances traditional botanical wisdom with cutting-edge cosmetic science.
The counter features Shiseido's celebrated skincare lines including Ultimune Power Infusing Concentrate immune defense serum, Essential Energy moisturizing and vitalizing range, Benefiance wrinkle smoothing collection, White Lucent brightening treatments, and specialized solutions addressing everything from dehydration to visible aging signs. Makeup offerings span Synchro Skin foundations providing flawless, natural-looking coverage, Modern Matte Powder lipsticks, Kajal InkArtist eyeliners, and ImperialLash mascaras alongside seasonal color collections that interpret runway trends through Shiseido's sophisticated aesthetic lens.
Trained beauty consultants provide complimentary skin consultations using diagnostic tools to assess skin type, concerns, and appropriate product recommendations, plus application demonstrations that teach proper techniques for maximizing product effectiveness—services particularly valuable for customers new to Japanese skincare rituals or seeking guidance navigating Shiseido's extensive range to build personalized routines delivering visible improvements.
The counter features Shiseido's celebrated skincare lines including Ultimune Power Infusing Concentrate immune defense serum, Essential Energy moisturizing and vitalizing range, Benefiance wrinkle smoothing collection, White Lucent brightening treatments, and specialized solutions addressing everything from dehydration to visible aging signs. Makeup offerings span Synchro Skin foundations providing flawless, natural-looking coverage, Modern Matte Powder lipsticks, Kajal InkArtist eyeliners, and ImperialLash mascaras alongside seasonal color collections that interpret runway trends through Shiseido's sophisticated aesthetic lens.
Trained beauty consultants provide complimentary skin consultations using diagnostic tools to assess skin type, concerns, and appropriate product recommendations, plus application demonstrations that teach proper techniques for maximizing product effectiveness—services particularly valuable for customers new to Japanese skincare rituals or seeking guidance navigating Shiseido's extensive range to build personalized routines delivering visible improvements.
8940 0652
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Friday
10 am–9 pm
Saturday
(Today)
10 am–9 pm
Sunday
10 am–9 pm
Photo Gallery
Shiseido skincare products, including cleansing water and foundation, displayed on a desk.
Shiseido makeup counter displaying a wide range of lipsticks and skincare products.
Overall Rating
4.4
/
5
Based on 14 reviews
Mall Ranking
#1292
Out of 2294 shops
Category Ranking
Not enough ratings
Negative Reviews
Clare Lee
I had a really bad experience with the stuff there, the girl in black was really mean and rude
Positive Reviews
Sandra Ng
Jaclyn is a super and patient beauty ambassador, equipped with great product knowledge. She is able to address my skin concerns. Great job! Keep it up. Thank you 😊 …
Cerina
First time purchasing Shiseido product, Jaclyn and Anna was very knowledgeable, friendly and able to advise product suitable to my skin. Thank you! Will definitely be back again.
Unicorn Poopie
Anna is very helpful and knowledgeable! Appreciate her service always!
May Ong
Ms Anna was very helpful friendly & courteous. She made our shopping experience a good one
Ivan Low
Anna is a friendly, approachable and warm consultant. Thanks for assisting!
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