SGshop operates as Singapore's leading Taobao agent and international parcel forwarding service, simplifying cross-border shopping by eliminating shipping barriers that prevent Singaporeans from accessing China's vast online marketplace. Since establishing operations, SGshop has earned recognition from The Straits Times, Money Week, and BBC World News for reliable service that handles consolidation, customs clearance, and delivery at competitive rates. The company streamlines the entire process—customers shop Taobao freely while SGshop manages the complex logistics of international shipping, making products unavailable locally accessible without hassle. With offices at Ubi Avenue accepting various payment methods including credit cards and online banking, SGshop has become the trusted choice for thousands of Singaporeans seeking cost-effective access to Taobao's incredible product variety, from fashion and electronics to home goods and specialty items that expand shopping options far beyond local retail while maintaining reasonable shipping costs and reliable delivery.
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–7 pm
Tuesday
10 am–7 pm
Wednesday
10 am–7 pm
Friday
10 am–7 pm
Saturday
(Today)
10 am–4:30 pm
Sunday
Closed
Menu information is not available at this time.
Photo Gallery
The SGshop counter with an exit sign, operation hours, and a collection point sign.
A bakery sign with bread illustrations, a plant, and a bottle of water on a table.
Modern buildings with a tree in the foreground and a fence.
I would choose a negative star rating if there is. Totally regretted using their service.
In a nutshell,
1. THEY ARE SLOW
2. THEY ARE UNCONTACTABLE
3. PROVIDING A LOUSY APP
4. PARCEL TRACING IS LOUSY AND OFTEN NOT UPDATED
5. WEBSITE IS OUTDATED
6. ADDRESS IS OUTDATED
7. SLOW DELIVERY (1 WEEK) EVEN THOUGH OPTED AND PAID FOR EXPRESS (2 DAYS DELIVERY COMMITMENT)
Gregory Chen
DO NOT USE THIS STORE! YOU HAVE BEEN WARNED
I have never wrote a review before. But this will be my first time doing so.
Beware of fake charges from this store.
Shipped my shoes, they charged me 2kg for a 500g for a pair of shoes. Okay I assumed the box was heavy.
The shoes came dirty and without the box included..
This is a joke
Kenneth Chua
TLDR: JUST DO NOT USE THEM, THEY ARE SLOW, EXPENSIVE AND A JOKE OF A BUSINESS
I dont regularly write reviews, especially bad ones. But the service I have gotten from them is ridiculous and probably the WORST I have ever experienced. Firstly their purchase took 1 month to reach the warehouse in China when they clearly showed the item as a form of QC in order for me to accept the item before the order was placed. So IT WAS NO WAY A PRE ORDER. Okay but fine after 1 month + of waiting it finally came, and since i already waited so long I arranged for an EXPEDITED delivery which I paid a HEFTY PREMIUM FOR, 70 DOLLARS FOR A PAIR OF SHOES, so that it could be shipped within 1-2 days, However I am 6 days in an the item has yet to arrive in SINGAPORE.
Garion Chan
Ship for me is slow and the freight charges is equivalent to my product price. People are all app base and their app cannot work and service representative tell me they no longer using app and suggest web usage! Used to be a good service provider. Now is just another cannot make it and going in history!
LIM KP
Their Ship for me service is really very slow. I ordered and took months to arrives Singapore. I saw them being so slow and quickly buy and sent by ezbuy , package arrived and collected whereas the package sent by SGshop still got no news for collection. I think have to wait another 2 weeks before hearing for them again. Very very disappointed ! And is more expensive to use their services. 🤦♀️🤦♀️🤦♀️
Positive Reviews
S H
Very good communication with the dealers Every question was answered qualitatively my request was dealt with quickly and without problems
Soul Analog
I have been using SGshop "ship for me" for the past 3 years. So far the delivery service has been smooth and the charges are the lowest among the couriers around town.
Understand the negative feedback mostly given for their "buy for me" which I seldom use and not really familiar with the procedure.
Overall, am satisfied with their services - 5 stars for them.