Reviews for Robert Piano Co. Pte Ltd - Centrepoint

E.E Tu

December 31, 2025

1

We are piano teachers who plan to purchase K800 and went to The centrepoint branch on 6/11/2021 around 7pm. There was an old lady who declaimed her self as a 37 years experience of a retired piano teacher had extremely terrible attitude. She has questioned our ability and knowledge of piano teacher and didn’t show any respect. Unfortunately, we are really disappointed by the customer service.

KH N

December 31, 2025

1

Super bad attitude serve by a chinese auntie which selling upright piano. Went to Centerpoint to see which piano that are suitable for my kid. The way how she talk to my kid is super rude and attitude. Didn't she know that kid are parent precious. With such attitude staff will only cause the company lost potiential customer. Imagine haven't buy already so attitude then after you buy how sia. Don't stage customers by their wearing etc. You will never know that the customer is richer than you many times.

Isaac Yoong

December 31, 2025

5

The Kawai grand pianos have a very rich tone, and sound quite clear. Edna had a lot of knowledge about the grand pianos and was very patient and helpful in addressing our questions. If you know what you're looking for, this is a good place to check out

daniel lai

December 31, 2025

5

Walked in on a Sunday evening and was promptly attended to by Edna and another salesman. Found the experience to be an enjoyable one- they were very good in explaining the features of the GL10 Baby Grand which I bought very quickly. Very helpful in answering my queries and addressing my concerns. I like how they immediately covered the GL10 that I bought, as with other pianos that has been purchased, so you know your purchase is in good hands!

Jez L

December 31, 2025

4

Read about Kawai’s latest concerto digitals and look impressive, went to this outlet and check them out. Met Karl who is one of the most friendly sales rep at Centrepoint, he shares neutral views, thoughts about each model, tries to match my needs and even played a great few pieces to show what each can achieve. His dedication for music, passion of pianos are displayed along with the range of Kawais in showroom, outshines them at most times too ☺️

Hwai-An Goh

December 31, 2025

5

Was at the CentrePoint store with my wife on 20220222 to try out the CA series, and was served by Karl. Not only has he very good product knowledge, explaining to us in detail the piano action of the CA99 and CA59 (the two models we are interested in), he is also very friendly and a good pianist himself. He played beautifully on the CA99 and on an acoustics showing us the characteristics of the pianos. A more than pleasant experience!.

Wan Ying Wong

December 31, 2025

5

I just upgraded my piano from US-63H to Kawai K800AS, buying it from Robert Piano at Centrepoint. Absolutely love the touch and sound quality produced by the Kawai piano! I love their warm tonal quality especially. I don’t have space for a grand piano, so this is a great alternative for me! It has a middle pedal with sostenuto, just like what you would get on a grand too. Thanks Robert piano and Jessey for the good service and for bringing me a fantastic piano! 6 out of 5 stars!