Anna Soh
Atrocious after service! Lousy quality piano even for the k800. Repairs twice in less than 5 years. Avoid at all cost.
Robert Piano Co. Pte Ltd - Centrepoint
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Robert Piano Co. Pte Ltd - Centrepoint
Location: Orchard Road
Robert Piano Co. has been Singapore's leading purveyor of musical instruments since 1966, operating a flagship store at The Centrepoint on Orchard Road. Located at units #04-13/14/15 of The Centrepoint at 176 Orchard Road, this established music retailer has served generations of musicians, students, and music enthusiasts for nearly six decades, building a reputation for quality instruments and professional service.
As the sole agent and distributor for Kawai Musical Instruments in Singapore since 1971, Robert Piano offers an extensive selection of acoustic and digital pianos from one of Japan's most respected piano manufacturers. Beyond pianos, the store carries guitars, ukuleles, percussion instruments, music books, metronomes, and other musical accessories, making it a comprehensive resource for musicians across different skill levels and disciplines.
The company provides complete piano services including professional tuning, maintenance, repairs, shifting, and rental options. These services are essential for piano owners who need regular care to maintain their instruments' sound quality and mechanical condition. The expertise developed over decades ensures customers receive knowledgeable guidance whether purchasing their first student piano or upgrading to a performance-grade instrument.
Operating daily from 11am to 8pm, Robert Piano accommodates customers who prefer to shop during weekdays or weekends. The Centrepoint location on Orchard Road, easily accessible via Somerset MRT station, makes it convenient for parents accompanying children to piano lessons or students seeking instruments and accessories. The store can be reached at 6737 4667 for inquiries about specific instruments, servicing schedules, or rental arrangements.
As the sole agent and distributor for Kawai Musical Instruments in Singapore since 1971, Robert Piano offers an extensive selection of acoustic and digital pianos from one of Japan's most respected piano manufacturers. Beyond pianos, the store carries guitars, ukuleles, percussion instruments, music books, metronomes, and other musical accessories, making it a comprehensive resource for musicians across different skill levels and disciplines.
The company provides complete piano services including professional tuning, maintenance, repairs, shifting, and rental options. These services are essential for piano owners who need regular care to maintain their instruments' sound quality and mechanical condition. The expertise developed over decades ensures customers receive knowledgeable guidance whether purchasing their first student piano or upgrading to a performance-grade instrument.
Operating daily from 11am to 8pm, Robert Piano accommodates customers who prefer to shop during weekdays or weekends. The Centrepoint location on Orchard Road, easily accessible via Somerset MRT station, makes it convenient for parents accompanying children to piano lessons or students seeking instruments and accessories. The store can be reached at 6737 4667 for inquiries about specific instruments, servicing schedules, or rental arrangements.
6737 4667
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
11 am–8 pm
Tuesday
11 am–8 pm
Wednesday
11 am–8 pm
Friday
11 am–8 pm
Saturday
11 am–8 pm
Sunday
(Today)
11 am–8 pm
Photo Gallery
Entrance to Robert Piano Co. with a sign for Trinity College London exams in progress.
Entrance to Robert Piano Co. with pianos displayed inside.
Signs indicating an exam room and quiet please at Trinity Guildhall.
Exterior view of Robert Piano Co. with its logo and entrance.
A polished black Kawai upright piano with a decorative cover and matching bench.
A piano with a decorative cover, bench, and a desk lamp.
A close-up view of a glossy black Kawai grand piano keyboard and body.
Close-up of the interior of a Boston piano, showing strings and 'Designed by Steinway & Sons' inscription.
A young boy plays a Kawai upright piano in a music store.
The entrance to Robert Piano Co. Pte Ltd, featuring the store's logo and signage.
Overall Rating
3.9
/
5
Based on 17 reviews
Mall Ranking
#1615
Out of 2294 shops
Category Ranking
Not enough ratings
Negative Reviews
Jackie Lin
Got chased out of the showroom by an auntie staff because there was another customer who was shopping for pianos (I'm guessing because they seemed more interested in purchasing a grand piano). She told me to come back in 30 minutes, but good luck getting anyone to come back with that sort of customer service. Disgusted by the treatment received. The other gentleman was much more friendly, striking up a conversation warmly and expressing interest. Unfortunately, I don't think I'd return either.
E.E Tu
We are piano teachers who plan to purchase K800 and went to The centrepoint branch on 6/11/2021 around 7pm. There was an old lady who declaimed her self as a 37 years experience of a retired piano teacher had extremely terrible attitude. She has questioned our ability and knowledge of piano teacher and didn’t show any respect. Unfortunately, we are really disappointed by the customer service.
KH N
Super bad attitude serve by a chinese auntie which selling upright piano. Went to Centerpoint to see which piano that are suitable for my kid. The way how she talk to my kid is super rude and attitude. Didn't she know that kid are parent precious. With such attitude staff will only cause the company lost potiential customer. Imagine haven't buy already so attitude then after you buy how sia. Don't stage customers by their wearing etc. You will never know that the customer is richer than you many times.
Positive Reviews
C K
This Kawai CA901 digital piano has truly exceeded my expectations. Its sound is rich and expressive — absolutely worth every penny. Some features I especially love: ❤️ Built-in learning books & repertoires — hundreds of pieces from famous composers and publishers like Alfred. Each book comes with the music score, and you can listen while watching the cursor move along the notes. ❤️ Bluetooth connectivity — I can easily link my phone to control the piano as an alternative to the touchscreen. ❤️ Compact yet powerful — perfect for someone like me who doesn’t want a bulky upright or giant grand piano at home. ❤️ ABRSM-accepted — this model is approved for performance recorded exams, which gives me confidence in my learning journey. Special praise to Ms Jessey — she plays so gracefully, as if blending with the piano itself. Her beautiful playing almost moved me to tears. She was also extremely knowledgeable and patient, spending a full hour guiding me through all the features step by step. My gratitude also goes to Ms Elaine (for helping expedite the delivery), Mr Karl, and the rest of the team for rushing to settle the purchase paperwork, as well as Mr Nick (for applauding my novice performance 😂). Truly my happiest transaction in Singapore to date.
Sy
Assisted by Jessie who was helpful in making a purchase decision. Showed me around the various models and explained the differences between them. Ultimately, (no fault of hers) the model I wanted to view was not on display and I needed to get to Tokyo for a test. Aftersale service so far so good......
Isaac Lee
I find the staff here to be very welcoming. They’ll also try to make sure you have the best experience trying out their pianos (in this case they moved us to a studio when there was another person playing). The old lady and the old man were very relaxed and allowed us to play on quite a lot of pianos (I managed to get the chance to play on the shigeru Kawai grand piano). They might be a little intimidating to some, but overall they help explain the features of the piano and it’s specs quite well. Overall, they gave me a very good impression of their selection of pianos. I would definitely look forward visiting Robert Pianos again
Sam Shuwen
Our visit to Robert Piano was a wonderful experience, and Karl made it even better with his remarkable knowledge and patience. He guided us through the selection process and helped us make a great purchase. Grateful for his expertise and the outstanding service we received.
Frank Nguyen
It's a cozy place to explore different options for piano, especially the Kawai collections. Staff are very nice and helpful
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