I recently visited the medical facility for an X-ray, and I would like to share my positive experience. Nurse Vanessa assisted me throughout the process, and she was extremely kind, patient, and professional. She clearly explained each step, made sure I was comfortable, and handled everything with great care.
Thank you, Vanessa, for your excellent service and support. Your warm approach truly made the experience smooth and stress-free.
S M Singh
5
I am Jiwan and I had been at the clinic today for my first ever scan. Both Roniah and Vanessa were very patient and understood my worries before the scan. They were very reassuring and helpful in explaining the procedures and guiding me through the process comfortably. Thank you for having such a great team of nurses!
Sarah Coole
5
My veins are often difficult to find, so I usually get quite anxious before procedures like this but Yash was absolutely wonderful. She was calm, gentle, and so professional. She found a vein quickly and inserted the cannula with hardly any discomfort. She explained everything clearly and made sure I was comfortable the whole time. It really makes a difference when someone takes such care and shows genuine kindness. Thank you, Yash, for making the experience so easy and reassuring!
png william
4
I was attended by Nurse Roniah with her experience I felt very comfortable for my first time MRI thanks 🙏 thanks to her patient and knowledge of her job thanks by the way all other nurses are just as good and polite and careful. Thanks thanks . …
Arlene Castillo
5
I had a great experience during my MRI appointment today at Radlink. I want to especially commend Rholan and Carol, who assisted me throughout the process. They was very accommodating, kind, and friendly, which really helped ease my nerves. Their professionalism and warm attitude made a big difference. Thank you, Rholan, Carol and the Radlink team for the excellent service!
Sc Bong (Coach Bongster)
5
I had a fantastic experience at Radlink. The entire process was super efficient, with each station managed so smoothly that I hardly had to wait at all. The workflow was well-organized, and it made the visit pleasant and stress-free.
A special shout-out to Nurse Diana, who is an absolute professional. She’s personable, with a natural talent for pacifying patients' nerves using light-hearted humor, making even the most anxious moments feel easy.
Her sharp skills and clean execution, especially when inserting a large needle, were impressive — it felt effortless and painless.
Diana’s care and attention, paired with the clinic’s seamless operations, made this an outstanding visit. Highly recommended!
alyssa kwok
5
Nurse Roniah was very friendly and professional. She assisted my father well before, during and after his MRI. She is very warm and patient when dealing with father, even ensured he was stable before changing into his clothes.
Daivie 19
5
I had a very good experience at Radlink. The doctor explained the procedure clearly and patiently, making sure I understood everything and felt comfortable throughout. She was very kind and reassuring, which made me feel safe. The nurse assisting her was also amazing — she held my hand each time the doctor needed to insert a needle, which really helped ease the pain. Thank you both for your care and professionalism! Highly recommended.
Angelle Chen
5
Nurse Roniah from this centre is exceptionally patient and kind, always treating patients with warmth and friendliness. Her technical skills are outstanding, and she performs procedures with great care and precision. I truly appreciate her professionalism and compassionate approach, and I feel very comfortable and reassured under her care.
TH Too
2
RATING FOR STAFF: 5 stars.
I brought my daughter there at 5 pm on a Friday for an emergency x-ray because the Dr wanted to know whether her bones are fracture. The staff are excellent and caring. The reception lady who attended to us stayed until 730 pm until the x-ray was done. We were told to pick it up by 10 am the next day. I wish I could remember her name.
Before we arrived the next before we arrived, Eve, called me to inform me the report won't be ready until Monday. I told her I needed it that morning because we're waiting for it before going back to the Dr. Eve promised she will personally see to it to ensure its done. It's rare to see such personal ownership. Sure enough, about an hour late it was ready. She said the credit goes to Yue Sin and Hayati. Thanks to all the staff.
RATING FOR SOP: 1
The first problem we encountered was registration. The Dr did not send a letter which is required. We went on a maf rush to get a letter before closing by 530 pm. Then they insisted I must have a physical copy of my daughter's student ID. Softcopy for ID, birth certificate and passport was not acceptable. Who carries this kind of thing on a leisure children's day? Thank God she had it with her. Than we waited until after 7 pm for someone to do a video call with me and my daughter before taking the x-ray. He also wanted to see the physical copy of her student ID.
They seemed to be oblivious of the urgent need when they thought it's fine to delay until tbe following Monday, which means working parents have to apply for urgent leave.
In summary, for urgent needs, don't go here. For non-urgent need, I still won't go due to the inflexible procedures.