I had such a great dining experience at Pepper Lunch 313 Somerset! The food was served sizzling hot and full of flavor — I especially loved how fresh and juicy the meat was, and being able to cook it to my own preference made it extra fun. The female staff is Menchie she were very friendly, attentive, and quick with service, even during the busy hours. The place was clean and comfortable, perfect for both a quick meal or a casual dine-in. Definitely one of my favorite spots whenever I’m craving Pepper Lunch. Highly recommend!
Anh Hao
1
Terrible experience, I came at 8 and the female staff seemed really unhappy with taking my order. Me and my friend placed our order and the food was prepared poorly, the rice had nothing to it, they don't even have sauces so essentially it's just peppery hot white rice with little to no taste. At least they could've told us that they ran out of sauces before taking our order since that would obviously affect the taste.
Jo
1
Ordered at 4pm, 1 portion of XL Beef Pepper Rice for takeaway. Staff has an attitude issue where he just blankly stared at you and does not talk at all.
This “XL Portion” seems to be regular Beef Pepper Rice portion as well. Money wasted.
whencicadascry
4
Overall, food taste is good, and not pertaining to any outlets, but I noticed that generally the beef portion of beef pepper rice has shrunked.
Jayden Lym
1
it is 4 in tge afternoon where theres no people and theres a guy with a cap which keepsstaying inside the kitchen when called him he stared at me like he has a problem with me hello? pepperlunch i am a customer. how can u treat customers with such rude attitude? who wants to pay to eat like that such a disappointment to the pepper lunch name this guy with the cap should be under reveiw
bieyana andi
1
I had a very disappointing experience during my visit to Pepper Lunch today. A female Chinese staff member wearing glasses was extremely rude in her behavior. She placed the food on the table very roughly—not once, but twice. I was genuinely shocked, and she didn’t even offer an apology.
What made it worse was that the food was extremely hot. Handling it so carelessly was not only disrespectful but also potentially dangerous.
As a paying customer, I believe it is only fair to expect respectful and courteous service. This kind of attitude is unacceptable and reflects poorly. I hope the management takes this seriously and provides proper training to the staff to ensure they treat customers with professionalism and care.
Thank you.
Moon
1
While ordering food, the cook/counter staff was rude by giving us an unwelcoming and impatient face. Food portion was small as well, ordered trio pepper rice and i was only given 4 chicken cubes, 3 salmon slices, 3 slices of beef that’s the same size of a torn piece of bacon, miso soup had little to no taste and mashed potato had so little sauce to the point where i’d rather they don’t put any sauce. Will never eat from here if i see the same person again.
D.
1
Update: Pepper Lunch management clearly doesn’t care about bad reviews and only replies to good ones.
Staff has an attitude issue - just stares right at you and doesn’t talk. I ordered a large portion and was given a regular portion as I would’ve gotten at any other Pepper Lunch.
Ma. Patrice Arroyo
2
Ive been eating here but today, had one of my not so good experience. Look at my order, does it look like double beef? Usually in Novena and orchard, it is not like this. So small serving.
Ming
1
Ordered the beef pepper lunch with set add on, the lady told me the set came with mashed potato that’s why I added on the set. After I paid, She served me corn instead because they “ran out”. My friend ordered the beef steak cubes afterwards and she had mashed potato. I went back to ask why there were still mashed potatoes she said “oh it’s reserved for that meal only”. Shouldn’t you have informed me that you were out of mashed potatoes BEFORE I paid for it? Ridiculous service isn’t it- to be refused what I paid for because they wanted to reserve it for other meals unsold. Never coming again