Paragon Club Members Lounge provides an exclusive sanctuary for shopping center members offering premium amenities, comfortable seating, and personalized services that enhance the overall Paragon experience. This private facility represents tangible benefits of membership, creating a dedicated space where members can relax between shopping sessions, conduct informal business meetings, or simply escape the bustling mall environment. The lounge typically features comfortable seating arrangements, complimentary beverages including coffee, tea, and soft drinks, reading materials, and sometimes light refreshments that allow members to recharge during extended shopping visits. The environment maintains quieter, more refined atmosphere compared to public mall areas, with attention to design details that reflect Paragon's luxury positioning. Additional services may include concierge assistance with shopping bag storage, purchase arrangement, restaurant reservations, and general inquiries that simplify the shopping experience. Some lounges offer business amenities like Wi-Fi, computer terminals, charging stations, and private areas for phone calls or work sessions, acknowledging that many visitors combine shopping with business activities. The membership program creates sense of belonging and recognition, treating frequent shoppers to benefits beyond discounts and promotions. Access to the lounge serves as status symbol and practical benefit, justifying membership fees through convenience and comfort. For regular Paragon visitors, the lounge becomes familiar retreat and adds value to their relationship with the shopping center, encouraging continued loyalty and increased visit frequency.
Absolutely awful and appalling customer service. Redeemed a box of chocolates under Paragon Club only to find there were 2 missing pieces inside. The only response provided by Paragon concierge is that this is my own fault for not checking carefully when I received the chocolates!
The lack of accountability and snobbery in the way you handle this trivial matter shows the kind of business you are. This is the first and last time I am shopping at this mall.
Positive Reviews
Sam
Small space with a few seats and meeting rooms to rest and have a complimentary coffee with Patchi chocolate as you take a break from shopping
edit: L1 gonna close from 12 May 2025 to Sep 2025, and will be moved to L6 near Adeva Spa
XY Lim
Cosy lounge situated near the Metro end of the mall provided by Paragon for Prestige and Pinnacle members, a pretty nice place to relax and rest after running errands and shopping. You can enjoy some coffee/tea as well as make use of their meeting room facilities for more privacy, simply scan your Paragon membership code on the app to enter the lounge.
Shuren Lin
Prestige member can get free entry +1 and free drink to rest after long shopping
Ernest Tan
This lounge is located on the ground floor inside Paragon shopping mall, and it offers a comfortable place to conduct business or to relax for Prestige and Pinnacle members.
There are concierge services and a selection of beverages available. Users can also book one of several private cubicles.
Aj maru
Available for paragon club members. Nothing fantastic. Except a place to chill after walking for quite abit.
