New Beauty at Wisma Atria brings 21 years of professional medical aesthetic experience to Orchard Road, representing a Hong Kong-listed medical aesthetic group with over 100 branches spanning Singapore, Australia, Hong Kong, Macau, and mainland China. Located at #13-06 of Wisma Atria, this medical spa offers comprehensive skin and body management treatments delivered through a philosophy emphasizing non-invasive and painless procedures.
The clinic provides an extensive range of aesthetic services including skin care, body contouring, slimming and body sculpting, eye brightening, undereye treatment, acne treatment, and bust care. Additional offerings encompass hair growth and hair loss prevention, laser hair removal, and pain management solutions. This breadth of services positions New Beauty as a one-stop destination for customers seeking multiple aesthetic treatments under one roof.
What distinguishes New Beauty from conventional beauty salons is their medical approach to aesthetics. The clinic is equipped with professional analysis devices that identify individual aesthetic needs, allowing practitioners to formulate customized treatment plans rather than applying standardized protocols. This personalized methodology aims to achieve optimal aesthetic and slimming results while prioritizing safety and comfort.
The clinic operates Tuesday through Friday from 11:00 AM to 8:00 PM and Saturdays from 10:00 AM to 7:00 PM, remaining closed on Mondays and Sundays. This schedule accommodates working professionals seeking treatments during weekday evenings or weekend mornings.
For those exploring medical aesthetic treatments along Orchard Road, New Beauty at Wisma Atria offers established expertise backed by international presence and a commitment to non-invasive solutions that deliver results without compromising client comfort.
6239 5568
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
(Today)
Closed
Tuesday
11 am–8 pm
Wednesday
11 am–8 pm
Friday
11 am–8 pm
Saturday
10 am–7 pm
Sunday
Closed
Menu information is not available at this time.
Photo Gallery
Entrance to Perfect Medical New Beauty with modern glass doors and signage.
Luxurious reception area of New Beauty with comfortable seating and elegant decor.
A treatment room with a massage bed, sink, and storage cabinets.
Reception desk at New Beauty with staff members wearing masks.
A banner for New Beauty, a Hong Kong No. 1 Prestige Beauty Specialist.
Close-up of a person's eyes and forehead, with dark hair and a towel.
Interior of a beauty clinic with a screen displaying treatments and anatomical models.
Brochure showcasing before and after results of CoolSculpting treatments.
A modern waiting area with a curved sofa, coffee tables, and elegant wall paneling.
A woman smiles with the text 'Forever Young' and 'New Beauty' branding.
A standee for 'New Beauty' showcasing their prestige beauty specialist services and achievements.
A white waffle-weave bathrobe hangs on a hook against a textured wall.
The reception area of New Beauty Wisma Atria with staff at the counter and a waiting customer.
A treatment room with a massage bed, sink, and curtains.
Interior of a modern medical clinic with a reception desk, seating area, and decorative elements.
Interior view of a modern beauty clinic with comfortable seating and elegant decor.
A business card for New Beauty, a prestige beauty specialist, featuring a celebrity endorsement.
Entrance to Perfect Medical and New Beauty Wisma Atria with promotional banner.
Worst place ever! I opt for my preferred therapist and they say book appt already and after that they tell me the therapist I book have suddenly a VVIP customer they need to attend to, and they say they will assign me another therapist. What the hell? VVIP is your customer, I am not your customer? I already pre booked this therapist already. This is not acceptable man. If not why I book an appointment? The manager lady with shoulder length spoke to me and have a hong Kong accent. Crazy woman.
Joanne Chia
I came across the R6 eyebag treatment through a Facebook ad and decided to give it a try.
Upon arrival, I waited for about 30 minutes before the consultant attended to me. During that time, I couldn’t help but feel a sense of insincerity. The consultant appeared unfriendly and dismissive when interacting with the front desk staff, but suddenly became overly smiley and polite when dealing with customers. It felt very fake and put on.
During the consultation, I was told that the R6 eyebag treatment is only available on Thursdays and Fridays — a detail that was not mentioned in the advertisement. I was also informed that, due to signs of aging, my skin required a more advanced lifting treatment. I agreed to proceed and paid SGD 988 for a one-time session that lasted around two hours。
I chose not to purchase any packages, as I found the pricing quite expensive for me personally.
What made the experience worse was the repeated upselling — both consultants kept pushing me to sign up for a package “trial price” of $988 for multiple sessions. One of them even said it would take 18 sessions — seriously? That felt like a joke. The Hong Kong consultant even remarked, “Don’t waste my time” — mind you, I had already paid $988 for a single session. I found that extremely rude and unprofessional.
To make matters worse, I overheard one of the consultants saying — clearly within earshot from the treatment room — “好讨厌的滴新加坡人” (“Such annoying Singaporeans”). I believe this was said intentionally for me to hear, especially since I had mentioned during the session that I am local. That comment was both disrespectful and unacceptable.
Overall, the entire experience felt unprofessional and lacking in basic courtesy and class (没品). I left feeling uncomfortable and disappointed.
Even upon leaving, I had to wait another 20 minutes just to get my receipt, which they insisted I collect. They also asked me to sign a disclosure form stating there are no refunds — and to be honest, I wasn’t even fully clear on what I was signing.
To the management of New Beauty: Your current business strategy feels like a step backward (开倒车). Most beauty salons today promote a “no hard selling” approach, yet your staff continuously pushed for packages and behaved unprofessionally toward customers.
I hope you take this feedback seriously and make necessary improvements to your customer service and sales practices.
I wish to give minus 5 stars review! Seriously!
Agnes Cheng
Super bad experience, make appointment came n filled up all details, went through consultation and being pressure to upgrade to top up another package, when I refuse they ask me continue wait. After a short while they came in again say unable to do the treatment due to shortage of manpower ask me proceed to go out walk and come back at a later timing. Another lady that came in together with me got to do the treatment instead. Super lousy service... True scamming.
J Tan
False and Misleading advertisement. The promotion package treatment package is only available on weekdays before 3pm. Not being informed during the short consultation. Payment is required before the treatment commenced.Therapist is trying to convince to upgrade the package from $388 for 10 sessions to $2400 package.
Sheryl Biangco
Gave 2 stars for cleanliness. I saw an ad on Instagram for the R6 Eye Firming Treatment, so I booked an appointment and paid a deposit online because I was seriously considering signing up for a package. The front desk was okay, except for not updating me that she received my online form and just letting me wait there. The consultant, CN, couldn’t converse much in English and handed me over to another therapist. While doing the treatment, the therapist shared other services they provide and pointed out issues on my face, like freckles, which I told her aren’t a major concern. The session lasted less than 15 minutes, and it felt a bit rushed. Obviously, I wasn’t satisfied with the service, so I told the consultant I’m not taking the package. She responded, “Okay lah,” in a rude tone and continued to mumble.
Positive Reviews
L N
Jenny is an amazing therapist. She is professional, friendly, bubbly and chatty but makes you feel comfortable. She gives her customers her 100% effort and is great at coming with ideas and advises you on trying different services to help achieve results. I always look forward to my sessions with her.
Thank you Jenny for making my experience such a positive one! <3
Ilina Wee
Tried their trial. They did offer paid upgrade which i didn’t take and they were not pushy about it. Therapist was also friendly and professional for 30 min session. Consultant talk was not too pushy either. Like the environment which is very clean and comfortable and beddings also fresh.
benny
I had a wonderful experience with Nicole and Connie during the Eye R6 trial. Both were incredibly gentle and made the entire process comfortable. They were professional, attentive, and made sure I felt at ease throughout. I truly appreciated their calm and caring approach. Highly recommend if you’re looking for a pleasant and seamless treatment experience!