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Rating Summary

1.6

15 reviews

5
60%
4
73%
3
87%
2
100%
1
87%

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Reviews for Massimo Dutti ION

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5

Pleasant experience at ion store. Was trying on some clothes and the staff , a Chinese lady with pony tail, at the fitting room is very friendly and helpful. When my size didn’t fit , and I returned it to her, she expressed regret in a friendly manner which is seldom seen in service lately. Appreciate services like this.

Thomas Lee

Thomas Lee

2

Bought a Polo Tee from Massimo Dutti at Ion Orchard today. Ended up having to lug the paper wrapped Polo Tee around as the store doesn’t provide paper bags anymore. 👎👎👎 It is indeed ridiculous to buy a prestigious product and not be given a paper bag. Luckily, I didn’t buy the pair of shoes that I tried on. Otherwise will be seen lugging a shoe box around ION Orchard 👎👎👎

Andreas Bakke Moan

Andreas Bakke Moan

1

Piquet fell apart after 1 delicate wash with miltiple holes. Store refused to do anything about it. Terrible customer experience.

Yvette

Yvette

2

During our visit to Massimo Dutti at ION yesterday, the sales staff completely ignored us — no smile, no greeting, nothing. While the clothes and bags may not be luxury-priced, they aren't cheap either, and basic customer service should be a given. In comparison, the staff at Zara and Mango offer much better service.

Meng Foo Choo

Meng Foo Choo

4

Cool and posh interior design. Dark very dark, the deep elegance is the mood when one reaches the door to the retain entrance. One become sombre.