Makan@Jen at JEN Singapore Orchardgateway by Shangri-La represents a vibrant all-day dining destination located on Level 10 of this contemporary hotel, offering both a la carte and buffet options that showcase Singaporean, Asian, and international cuisines. As part of the Shangri-La group's JEN hotel brand, Makan@Jen brings the hotel chain's renowned hospitality standards to casual dining in a setting that combines energy and elegance.
The restaurant's semi-buffet lunch concept, priced at 8++ on weekdays, offers exceptional value including bread, soup of the day, cheese, salad bar, main course selections, beverages, and desserts. Multiple cooking stations and make-your-own options add interactive elements that enhance the dining experience, while the buffet format allows guests to sample multiple dishes and explore different flavor combinations within a single meal.
Makan@Jen has introduced innovative dining concepts including Orchard Road's first pet-friendly weekend buffet, running Saturdays and Sundays from 12pm to 4pm. This pet-welcoming approach reflects contemporary lifestyle trends where pet owners want to include their animal companions in dining experiences. Promotional offerings including 1-for-1 weekday dinner specials and weekend dinner discounts provide added value for different dining occasions.
For hotel guests and local residents seeking comprehensive international cuisine with quality standards befitting the Shangri-La name, Makan@Jen delivers variety, quality, and hospitality in a convenient Orchard Road location. The combination of buffet abundance and a la carte flexibility creates dining options that work for various budgets, appetites, and occasions.
Easily one of the worst buffet I have tried. Chef asked service to help refill the crab utensils but it was never refilled. Food wise none was memorable or good. Not sure how is that chili crab, it taste like some spicy sauce but definitely not chili crab. The BBQ prawns was also bland. For an international buffet at the pricing of 78 per pax,the selection is one of the least I have seen.
Positive Reviews
Patrick Green (pgreensoup)
This is a bright location with an interesting view. There are a lot of food options, and it has somewhat of a cafeteria feel. Our experience did not match the reviews we read before booking; my family didn’t taste any stand out dishes. It was adequate for a fast lunch but not a culinary experience.
Charis Koh
Seafood was fresh. Loved the crab. We got a 1 for 1 so it was very worth it. Might not be worth full price for the selection available. Food was pretty yummy. The grilled food takes awhile to cook so the refill rate wasn't fast enough to keep up with the demand but other cooked food was fine. They clear your plates really quickly too.
Lam Tan
Came for the 1 for 1 dinner promo....
Hotel and restaurant atmosphere is good...clean...
Dining time from 6.30pm to 9.30pm...
Staffs are friendly and nice...especially Charlene...
Buffet spread is not so wide....
Cordial fruit drinks are available at the dispenser machine...
Starting with some fried rice, noodles, etc...
The grilled fish sambal seabass with acar is nice...
Then the next section is the chilli crab, prawns and clams mix with mantou buns on the side.
Crabs are limited. Refilled but not that many crabs available....
Next is some pasta...soup and breads section.
Moving on next is the pork knuckles and Angus beef Rump.... you need to carve it yourself.
Next is the live BBQ section....with scallops, bug head river prawns and Angus beef patty to choose from.
Other sections are the norm...cold dishes with some snow crabs legs...sashimi and sushi and cold soba....some fried drummets and onion rings.
Lastly are the dessert and fruits.
Food tasted ok and not too bad...worth the 1 for 1 but not worth the full price for 1 pax.
CWT
Went for the sg60 buffet and it was really worth! Favourite was the bbq scallops and huge prawns. Will definitely support again. Service was good and they were fast at clearing the plates. Overall good dining experience!
Faeznur Farok
Had a wonderful dining experience at makan@Jen, Singapore Orchard Gateway! The buffet spread was superb, we had fresh seafood, delicious local dishes, and international options that truly impressed.
What made the evening extra special was the outstanding service. A big thank you to Akmal, Charmagne, and Inah – they were attentive, friendly, and went above and beyond to make sure we had a great time. Their warmth and professionalism made us feel so welcome.
Highly recommend this place if you’re around Orchard. Great food, great ambience, and truly exceptional service. Will definitely be back!