Went in one day for some window shopping and met the most enthusiastic sales assistant, Eunice. She makes shopping at LuxLexicon so enjoyable, very friendly and knowledgeable and will always reply my messages quickly. When she sees an item she thinks I like, will send to me. Definitely recommend looking for Eunice if you are going to Luxlexicon!
Eileen Chua
5
We wanted to take this opportunity to express our gratitude and thanks for such a wonderful and amazing experience in purchasing my first brand new Hermes bag from EUNICE!
From our first engagement till deal closure, Eunice has demonstrated the utmost professionalism and sincerity! NO hard sell, which is so vital for such a big ticket item purchase. Your friendly demeanor and thoughtful suggestions has made our shopping experience and selection effect less and enjoyable!
We really enjoy the experience and engagement with you. My husband had commented that you are very sincere and honest!
Thanks for leaving us such an impressive experience shopping with LuxLexicon!
Cheers and looking forward to the next shopping experience with you, Eunice!
Elias Smith
5
It is absolutely crazy to see so many different bags in the same place. If you cannot find it here, it doesn't exist. The staff courteous, professional and very knowledgeable. The great reputation that is built on Google maps does not disappoint.
Junying Lim
5
I’ve been sending my luxury items to LuxLexicon for some time now and the process has always been seamless. Recently, I had a Chanel bag on consignment for a while, and I was pleasantly surprised when Cecilia reached out to update me on its status. She took the time to explain the market trends and even helped me negotiate a better price. Thanks to her guidance, my bag was sold within 2 weeks!
A big thank you to Cecilia for making the whole experience so smooth and pleasant. Highly recommended!
Jess Puan
5
I would like to share my wonderful shopping experience at Luxlexicon. In the 30 minutes, I received exceptional service that made my visit truly enjoyable.
Warm Welcome – As soon as I walked in, I was greeted by the sales assistant, Calista, with a friendly smile.
Attentive Assistance – She promptly asked if I needed help, and when I mentioned I was looking for a wallet, she took the time to understand exactly what I wanted. Throughout the process, she provided thoughtful recommendations with a cheerful and professional attitude, making my shopping experience effortless and enjoyable.
Attention to Detail – Once I decided on a wallet, she carefully inspected every detail—from the corners to the hardware—ensuring I knew exactly what I was purchasing. Her dedication to quality and customer satisfaction was truly impressive.
Luxlexicon has done a fantastic job in hiring top-tier sales assistants like Calista. Her professionalism, knowledge, and friendly demeanor made my shopping experience outstanding. I’ll definitely be returning!
Sharon
5
I am very pleased with the excellent service provided by Cecilia. My bag was sold in a remarkably short time, a reflection of her strong sales ability, professionalism, and efficiency. Throughout the process, she maintained clear communication and ensured everything was handled seamlessly. I highly commend Cecilia for the outstanding result.
Kylie C
5
I would like to thank Eunice for her amazing support throughout the process of terminating my consignments. She has been extremely patient, prompt in responding to all my requests, and very thorough with photo taking. Her professionalism and dedication made the entire process smooth and stress-free. I truly couldn’t thank her enough for her help! She is definitely a gem of Luxlexicon 😍
SM Lee
5
Consigned 2 Chanel bags at Luxlexicon Collate with Cecilia, noth only both were sold within a short period of time, payments were released next working day. Trustworthy and will continue to support !
Ivanna Kuok
1
Was keen to shop for a Birkin here, till a friend shared the Luxlexicon Saga with Eclaireatelier. (See Eclaireatelier IG) The lady boss Flo cannot even differentiate a real & fake birkin. What if I buy a fake one from them??
bintang kechil
5
I had another wonderful experience at this bag consignment shop! It was such a pleasure to see familiar faces like Ashley again—always so welcoming and professional.
A special shoutout to Cecilia Tan, who made this visit especially productive and enjoyable. Her warm personality instantly puts you at ease, and her sound, practical advice truly sets her apart. Cecilia’s expertise and sincerity made the process smooth and efficient from start to finish.
She is undoubtedly an asset to the company, and it’s people like her who make all the difference. Highly recommend this shop to anyone looking for exceptional service and knowledgeable staff. I’ll definitely be back!