KOI Thé serves premium Taiwanese bubble tea at The Centrepoint basement level, continuing a tradition that began when the brand first arrived in Singapore in 2007. Established in Taichung, Taiwan in 2006, KOI has built recognition for high-quality tea beverages prepared with freshly brewed tea and premium ingredients rather than powdered mixes.
The signature golden pearls distinguish KOI from competitors, offering characteristic bounciness and a golden sheen that customers have come to expect. The menu spans milk teas, fruit teas, and specialty drinks developed to balance authentic Taiwanese flavours with local preferences. Each beverage is prepared to order, with customisable sugar and ice levels accommodating individual tastes.
Located at #B1-K2 The Centrepoint operating from 11am to 10pm daily, this KOI outlet serves the constant stream of shoppers moving through Orchard Road. The brand operates numerous locations across Singapore, establishing itself as a reliable option among the proliferation of bubble tea chains competing for market share. For many consumers, KOI represents the baseline quality standard in Singapore's bubble tea landscape.
6931 2622
Orchard Road
Operating Hours
Opening Soon
33m
Monday
(Today)
11 am–9 pm
Tuesday
11 am–9 pm
Wednesday
11 am–9 pm
Friday
11 am–9 pm
Saturday
11 am–9 pm
Sunday
11 am–9 pm
Our Menu
Fruit Tea
Passion Fruit Green Tea
$5.80
Refreshing green tea with passion fruit
Milk Tea
Golden Bubble Milk Tea
$5.50
Classic milk tea with signature golden pearls
Honey Milk Tea
$6.00
Smooth milk tea sweetened with honey
Specialty
Matcha Latte
$6.50
Premium Japanese matcha with milk
Macchiato Series
$6.20
Layered milk foam with tea base
Menu Images
Menu Highlights
L-Hazelnut Milk Tea
$5.60
大-榛果奶茶
$Bubble 70%
$1.00
Photo Gallery
KOI Thé bubble tea shop counter with digital menu boards and branding.
A close-up of a KOI Thé drink with its logo prominently displayed.
A close-up of a bubble tea with the text 'Your Daily Beat' on the cup.
A hand holds a KOI Thé bubble tea with tapioca pearls and a straw.
A receipt from KOI Thé showing a Hazelnut Milk Tea purchase and loyalty program information.
A close-up of a bubble tea cup with the text 'Your Daily Beat' and tapioca pearls.
A close-up of a KOI Thé bubble tea cup with its logo and tapioca pearls.
A close-up of a KOI Thé milk tea cup with a receipt sticker.
A close-up of a KOI Thé milk tea cup with a receipt showing the order details.
A white KOI Thé cup with the brand logo and name is displayed.
A cup of KOI Thé L-Hazelnut Milk Tea with a festive 'Jingle Bells' design.
People ordering drinks at the KOI Thé counter with digital displays above.
A hand holds a KOI Thé drink in a plastic bag with the logo visible.
People queuing at KOI Thé for bubble tea and other beverages.
Visited KOI Centrepoint on 14 Oct for their $1 promotion. While I understand there are only 200 cups per day, it was disappointing that despite having at least three staff members around, none informed those in the queue that the promotion was already fully redeemed. Ended up wasting time queuing for nothing — it felt misleading, as if customers were being led to make normal purchases instead. I gave feedback to the male staff at the counter at 3:22 pm; he just said it was sold out and stayed silent when I pointed out that this was already day 2 of the promotion. Poor communication and customer service.
Emailed on 22 Oct in response to store's request but received no reply...
Lim Stella
Damn rude staff ( the girl with tattoo on her right arm). I was the only customer then and yet she so reluctant to served me, maybe because I interrupt her and another staff chit chatting. Black face and impatient tone throughout. Banging on the pots and cup. Will never ever buy from this outlet again.
Wendy Nguyen
Did not have a pleasant experience when I was trying to make an order yesterday. When i was making payment, i was informed that there was insufficient money in my Koi E-Wallet and had to ask a Staff on how to pay using my phone. At that moment I forgot the word ’Paynow’ and kept trying to tell her that I would like to pay using a phone app. I understand that i was holding the queue behind me, but the staff was not very helpful as well when she started getting frustrated with me and kept telling me that there is not enough money in the Koi E-wallet to make payment. Things started to get a little ugly when we argued a little and I ended with saying I would like to make a complaint about her for her attitude. The staff then took her name badge out from her apron and put it on the counter and proceeds to ask me to go ahead and make a complaint. She then ended by asking me to take my drink and said ’Go go go. As someone who is also working in the service line I understand that dealing with customers can be tough at times especially when there is difficulty understanding what the customer wants. But there was no need to be rude and shoo me away in such a manner, that does not show professionalism at all.
Water Hydra
The staff damn rude idk if she had a bad day or what but no need to be so bitchy lah
Positive Reviews
J B
I'd say the best value milk tea in Singapore. Great customer service and very quick. Clean cups, good seal, sharp straw, great oolong base, chewy golden pearls no grit
Tabitha Lung
Mingmin, Shu Man and Wai Kin at this outlet are always hard at work, very friendly and accommodating to requests. Love how they go the extra mile to provide good service. Chose to revisit this outlet multiple times bc the staff are so warm and kind :)
David
Tea is nice. Surprised they don't accept Visa/Master card though. The staff is very understanding and friendly.
Peace-loving Cat
Has the fresh honey lemon lime juice ($5 per medium sized cup as of Oct 2024) and the staff are friendly and efficient. Thank you 😉 …
