夏日百香
梅子綠茶
柠檬綠茶
金桔绿茶
金桔柠檬绿茶
柠檬梅子綠茶
养乐多绿茶
果果红茶
缤纷水果绿茶
大妃糖奶茶
香草奶茶
蜂蜜奶茶
巧克力
阿华田
绿茶/紅茶玛奇朵
青茶玛奇朵
水蜜桃玛奇朵
芒果青茶玛奇朵
百香绿茶玛奇朵
阿华田玛奇朵
柠檬汁/金桔汁
8冰茶
蜜茶
柠檬梅子汁
芒果汁
柠檬蜜
金桔柠檬蜜
厚黑糖奶茶
厚黑糖鮮奶
绿蛋玛奇朵
紅茶玛奇朵
乌龙玛奇朵
抹茶玛奇朵
焦糖玛奇朵
阿玛奇
可可色時尚荣
8冰茶
蜜茶
柠檬梅子汁
柠檬养乐多
百香养乐多
Best Paired with Aloe Vera & Ai Yu
黄金龙
梅子綠茶
养乐多綠茶
金
养乐多綠茶
巧克力
Freshly Brewed
KOI Thé Express shop front with staff serving customers and various signage.
Failed to parse AI response
Three KOI Thé drinks: Hazelnut Milk Tea, Ice Honey, and a chocolate-based drink.
A menu display for KOI Thé Express featuring flavored teas, milk teas, macchiatos, and juices.
A hand holds a KOI The Express loyalty card in front of a bubble tea shop counter.
A menu for KOI Thé Express featuring various teas, juices, macchiatos, and toppings with prices.
KOI Thé Express counter showcasing various exclusive drinks and beverage categories.
A display showcasing recommended milk tea and latte drinks from KOI Thé Express.
A KOI Thé Express counter with staff preparing drinks and a Christmas-themed sign.
A hand holds a frosted plastic bag containing a KOI Thé drink with a straw.
People ordering drinks at a busy KOI Thé Express counter in a shopping mall.
A digital menu board displaying various milk teas, macchiatos, juices, and a Christmas promotion.
KOI Thé Express shop front with a wooden facade and illuminated signage.
A cup of bubble tea with a 'Thank You' lid and various tea names on the cup.
A close-up of a KOI Thé bubble tea with the brand logo visible.
A hand holds a plastic bag with drinks in front of a KOI Thé poster.
A person holds a KOI Thé drink in a clear plastic bag with the brand logo visible.
A close-up of a KOI Thé drink with the logo visible on the cup.
KOI Thé Express shop front with customers ordering drinks.
KOI Thé Express counter with a staff member serving customers.
People queuing at KOI Thé Express for drinks and snacks with ordering instructions.
A close-up of the KOI Thé Express cafe sign with a wood-paneled background.
A display board showcasing KOI Thé's Handmade Pineapple Series drinks.
A menu board displaying various tea and macchiato options from KOI Thé.
A promotional poster for KOI Thélicious experience, detailing rewards and offers.
Based on 15 reviews
Out of 2294 shops
Not enough ratings
Daniel Lim
All along I love koi. But I think the standards drop. Ordered honey green tea with aloe Vera and grass jelly. The aloe Vera are sour and the grass jelly is like abit only. I asked the gal at counter is there any level for honey. She ask whether I would like to have 70%, I say sure. End up, it didn't taste honey at all!!! Won't be back again...
AT TY
Very bad service. I ordered through the Koi App. When my order was ready to collect, I approached the lady behind the counter to ask but she told me that my drink was not ready. I stood aside waiting for my drink while looking at the counter and saw she secretly took out my drink and place it at the side. After about 5 mins when I approached, she said yes it was ready and the drink that she took out minutes ago, was mine. This outlet, led by 2 ladies displayed a Very bad service
Aidan
Dear KOI Team, I don’t usually leave negative feedback, and in fact, this is my first time doing so. However, I feel compelled to share a very disappointing experience I had with one of your cashier staff. The staff member was wearing a “trainee” badge, but the receipt listed the clerk as qiaolin26818. From the moment I approached the counter, her tone was unfriendly and made it feel like taking my order was a hassle. During payment, I needed a moment to top up my card as it was my first time using the Scan & PayNow option on your cashier screen. Instead of being patient or helpful, she made a very unfriendly gesture and asked for my phone in a way that felt rude and pressuring. I looked around and noticed I was the only customer in line, so the sense of being rushed was completely unnecessary and uncalled for. I understand everyone can have a bad day, but basic courtesy and professionalism should still be maintained—especially in customer service. Working at KOI means interacting with people, and I hope this staff member can be reminded of the importance of treating customers with respect and politeness. Thank you for taking the time to read this. I truly hope you will look into this matter and provide appropriate guidance to your staff.
Dhaslie Chong
I have always come to this outlet to buy KOI and follow the signboard to queue as stated but today your staff told me not to follow the signboard. I think your staff need to either follow the signboard as stated or take it down so they can make the call of where customers should queue.
Lee Ying yu
Went KOI Somerset around 9pm and honestly quite disappointed with the service, especially from one of the staff named Jill. After she served the previous customer, I was just standing nearby to look at the menu first before ordering. She clearly saw me standing there, but totally ignored me and didn’t even ask if I wanted to order. I waited there for a few minutes, then only she slowly came over. When I told her my order in Chinese, she straightaway replied in English asking “Medium or large?” but her tone was unclear and I thought she was asking about sugar level, so I answered 50. Suddenly she raised her voice very rudely and repeated “Medium or large?!” like I offended her or what. Really don’t understand why need to be so rude. If you don’t want to work, then don’t take it out on customers. We all just want to buy drinks, not get attitude. KOI should seriously train their staff better in customer service. No basic manners and very unfriendly.
Samuel Edyson
KOI Express Café. Not so 'express' about it, but still faster than most other branches (lots of staff involved). Queue line still long and snaking. Place is easy to spot in B3 level. Kiosk design is sleek with unique wood laminate finish. Looks modern.
Bolotogr
Good customer service. This guy is amazing like omg the best ever. Yes.
YuJia :P
Great service from karlok!! He needs a promotion asap
MC SM
Love Koi’s membership perks! Tapped on the 1-for-1 free medium sized sized of your choice during birthday month. It also comes with any topping of your choice. I had the Green Tea Macchiato with Icecream 25% sugar. And tried the Lychee Milk Tea with Pearls 25% sugar on the new seasonal menu. The lychee was wayyyyy too overpowering and was quite sweet despite 25%.
Lisa T
Staff was very friendly. Drink was good👍🏻 …
