veniceinblue
Service was lacking - it took 3 people and 15 minutes to look at my scan and answer my question on whether my scalp was oily or dry, which I would think is not a difficult question given the technology they had. All they kept repeating was that there is dead skin and that their treatment will help to alleviate the problem over time. How do I trust their treatment when they couldn't even answer my question, and how do I trust that their treatment is even tailored to my personal needs (if they don't even know well)? Very disappointed as I had hair concerns and wanted to start on some form of regular treatment after my trial, but this is obviously not the place to go. Most of the rest of the staff were at the counter chatting when I left, so I was pretty much treated like invisible without so much as a goodbye. Or maybe you only get that if you pay a thousand dollars for their package. For those looking to try their service, I recommend you reconsider that decision and take your money elsewhere. * edited for clarity