LOL
Unprofessional Tour Leader – Waste of Time and Money! I regretted joining this tour, Northern Xinjiang (6 to 20 Jun 2025) as it was easily the worst travel experience I’ve ever had—all thanks to our incompetent and unprofessional tour leader. From the very beginning, it was clear she had no intention of prioritizing the group, and her poor planning, lack of communication, and selfish behavior ruined what should have been a great trip. ### 1. Ignored Customers’ Needs Multiple times, members of our group raised concerns or special requests (dietary restrictions, type of accommodation, etc.), but she either brushed them off or gave vague, unhelpful responses. It felt like we were an afterthought rather than paying customers. ### 2. Disorganized & Terrible Communication The itinerary was not well thought through, last minute changes with no clear instructions. We were often left confused about meeting times, locations, and even transportation. Instead of guiding us smoothly, she created unnecessary stress with her last-minute changes and lack of clarity. ### 3. More Focused on Shopping Than Leading the Tour While we were rushed through actual attractions, she would disappear into stores for her own shopping, leaving the group waiting. A tour leader’s job is to manage the experience, not waste everyone’s time on personal errands! ### 4. Failed at Basic Responsibilities She was unprepared, unprofessional, and unreliable- whether it was coordinating logistics, providing useful information, or even keeping track of group members. The lowest point? She missed her own flight causing major delays and disruptions. How can someone in charge be so irresponsible? ### 5. Unbalanced Itinerary The schedule was poorly designed—too much time wasted on unimportant stops, while key attractions were rushed through. It felt like no effort was put into making the trip enjoyable or worthwhile. ### 6. Overpriced for a Private Tour Despite the high price of the package, we received subpar accommodations in some instances, mediocre meals, and zero value for money. With such poor planning and awful leadership, this tour was a complete rip-off. ### Final Verdict: Avoid at All Costs! This tour leader was unqualified, selfish, and utterly careless, making what should have been a memorable trip into a frustrating, expensive disaster. Save your money and book with a real professional instead! One star.
