Shop Reviews

Thanks to Rihd for helping me alot appreciate it . He has good taste and good service and helpful and delightful smile he make my day bright ! Good Job!!👍👍👍👍👏👏👏👏 …

This place has very special & unique frames. With the staff, Angela's expertise, she has recommended a frame that brings out the life in my Artwork. Everyday when I look at the Art, it brings a smile to me. Thank you, Angela

I came across Merlin more than 10 years ago when a friend who is an avid art collector recommended me. 10 years later I started to use Merlin’s services when my 6 year old daughter started to win international awards in China, Japan, France and Denmark. Every of her winning art work is like a precious gem to me so I only use Merlin for their framing services. I trust Angela for her professionalism and product knowledge. She always delivers what I want. Merlin’s products and services are parallel to those in the museums! Thank you Angela and Merlin!! I am forever grateful to you for framing up each and every of my daughter’s achievements. I look forward to many more years with you. Thank you again!!!

I'd like to share my recent experience with this shop. I needed to replace the frame for a large oil painting, so I reached out to the shop via email for a quote. They were the first to respond, providing a detailed breakdown of their services and prices. The shop manager, Noorul, was exceptional. She took great care of my painting, even sending me messages on whatsapp to seek my opinion and approval before proceeding to the next stage. Given that my oil painting was old, they were concerned about potential cracks while restretching the canvas. Surprisingly, the frame was completed earlier than estimated, and it was flawlessly delivered. I was impressed by Noorul's professionalism. I learned that she has a background in graphic art, which explains her deep understanding of the significance of each painting and photo to her customers. She treated my painting as if it were her own, and I highly recommend this shop to anyone seeking quality framing services.

This is the first time that I am using Merlin framing for artworks and I must say that I am utterly disappointed. I opted for a double side acrylic so that the artist drawings on the back is still visible. I understand that Merlin might have limitations to do this and needed to use double side tape. However, the workmanship was horrendous and unprofessional. The tape at the back acrylic window used was dirty and patchy. This was the condition when I opened up the frame today. See photos. Completely no thought was put into this. Very very disappointed and an overhyped framer.

My first trip to Merlin Paragon today and was attended by lovely Branch Manager Angela. She is very professional in her advice on the frame. Cool and steadily explained the material in her warm and welcoming tone. This helps me make the decision within short time. Thank you Angela and Merlin for the pleasant experience and looking forward to receiving the completed piece. Will definitely introduce my friends to her. And will surely come back for future pieces.

I have most of my paintings framed by Merlin for the past 3 exhibitions I have participated in. I am very happy with the quality of the materials, the workmanship and the professional and friendly service by Angela and Noorul. Especially for Angela , who patiently shared her professional advice on choosing the right frame (on the colour, type and size of the wood and the mat etc) to match and enhance each painting. A right frame will certainly enhance the overall look of a painting making it more attractive and valuable. I have learned a lot from her and will certainly come back for framing of all my future paintings.

We have been customers of Merlin for a number of years now and each interaction is a joy. Both Noorul and Angela's advice on material and layout are second to none. Our latest piece was a little larger, challenging the size of the pasteboard but Noor figured it out and the result is stunning. Merlin is worth every cent and more. Thanks again for your expertise Noor!

Reliable and superb quality

unique and nice frames overall.