38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

Dickson Goh Dickson Goh

Had been a long time customer of O+ with currently 3 pairs of glasses from them. Brought my previous pair that had the clip on shades for them to check because there’s so much flare that it hurts my eyes to even have them on for a few mins under the sun. I’d rather not use shades than have the clip ons. So defective/badly designed product aside, the staff member first said it could be due to my prescription changing. Then let me try a pair of new clip ons which had the same problem. Then just as I was about to leave, she said something like “by the way, those clip ons were free right?”. I don’t know what she might be trying to insinuate but whether it was free or not should not be justification that I should accept my eyes being hurt by the lousy clip ons. The product is downright bad and defective. Now, they have nicely designed glasses but quality and usability can be improved. Customer service too. And for those looking to get the clip ons, don’t do it unless you want to hurt your eyes even more.

Eil Eil

Shoutout to Kee Hian, who's very kind & patient, provides top notch advice, & a pro at eyewear adjustments. Really appreciate having such quality service available, and definitely makes me a loyal supporter of O+'s products!

Benson Leo Benson Leo

I bought a pair of glasses from this local brand more than 4 years ago and it is still serving me very well. My pair is very well build and stood the test of time. I wear it regularly for sports so it really took some beating! They have Asian sizes with a bigger nose rest for their plastic frames and it very comfortable. Highly recommended!

Stefan Tan Stefan Tan

Yes, Google reviews should allow us to submit more than just 5 Stars Rating for Richard at O + (OUE outlet) Here's a Great Thumbs Up to Richard at O + (OUE outlet - Singapore) with more than just only 5 Stars Rating ! Giving you 10 Stars if I could here on Google ! Thank you Richard for always providing the highest standard of eyecare professionalism. New 2025 Glasses Collected - 100% Perfect Top Notch ! Stefan

Kimberley Jeremiah Kimberley Jeremiah

Came here because of the reviews and I was not disappointed. The experience made every dollar spent well worth it. The staff knew what frames to recommend and took extra care to ensure the frame fit my face well. The frames were well made and trendy. Blue-light filter lenses were from Zeiss and is said to not be as yellow as compared to other lenses. Comprehensive and detailed eye test. When you receive your spectacles, you get a prescription card, a pouch, a beautiful leather-looking spectacle case and of course your spectacles. It looks like I'll be seeing with this specs for a good few years, so, for $400, I think it's worth it.

Audrey Audrey

Really nice place that sells classic frames that are well-built. Service here was excellent, they even helped me clean the current pair of glasses that I was wearing (not from their brand) and offered us water. Ask them about their membership program, it gets you a rebate upon signing up plus cashback on your purchase!

Andrew Hadiputra Andrew Hadiputra

Love the designs here, recommended for those looking for Japanese style glasses which are difficult to find else where or even branded eye wears, would really recommend making your glasses here as the staffs were very helpful and friendly as well. Great store too and after sales service.

Kevin Lim Kevin Lim

I bought a pair of glasses from O+ about five years ago, and they’ve served me very well since. Recently, I decided it was time for a new look and returned for a new pair. O+ offers a wide selection of stylish eyewear designs with modern colourways. The glasses came with a sleek leather-look case, a thoughtfully designed microfiber cloth, and a prescription card. I was assisted by Kee Hian, who was knowledgeable, professional, and attentive. He took the time to answer all my questions, address my concerns, and explain some of the technical aspects of the frames and eye prescriptions. With his guidance, I was able to choose a suitable pair. Thank you, Kee Hian! Overall, stylish eyewear design paired with high quality service made for a memorable experience. Highly recommended!

Caylus Kal Caylus Kal

Quick shout out to Jamie and Kee Hian. They were professional, welcoming and friendly to chat with. Always seen smiling and greeting. Found myself a new Optician. O+ has an array of glasses and colour way to fit Your style. Thank you team for actually helping me pick a suitable choice of glasses. Once again Jamie and Kee Hian thank you so much. See yall again .

Samuel Lim Samuel Lim

Wanted to make lenses for my spectacle frame and was deliberating on getting photochromic lenses. Was assisted by Kee Hian and Jamie on different occasions and they were knowledgeable and helpful to answer my questions and concerns. I don’t usually notice the service level in optical shops, but the both of them stood out to me as earnestly helpful opticians! Was a really good experience for me, keep it up!!

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops