See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
DN N
I just wanted to express my appreciation to Jason for the attentive and patient service earlier today. He was friendly, well-informed, and went the extra mile to ensure I found the perfect watch. It’s rare to come across such genuine service, and it really left a great impression on us.
Matthew Johnson
Lee was very nice and professional. He didn’t make me feel pressured to buy a watch and even told me I can check out the Seiko boutique and then come back to compare prices because he could beat them. Very nice guy and good pricing. They set up the tax refund for me and all was good. My only suggestion would be to understand the GMT function on the watches so if a customer needs help you can better explain to them how it works and how to set it up. But everything else was great and there’s YouTube so I won’t fault him too much for that. Overall great experience and I would recommend this store.
Brandon Yeo
Good shopping experience with Darren and Michael! Honest and polite is what I would give as a frank review. Got my Tudor Chrono and left a happy customer.
Tyngie
very unpleasant service
Ale Muñiz
Could you provide me with an email address so I can contact you and request a quote? Thank you.
Magda CHELLY
Absolutely horrible welcome. Looking at me from top to down and saying what am I doing in the shop. Extremely disrespectful
Y Lim
they have beautiful gowns for sure, but the sales ppl here lack some basic courtesy / manners. took my business elsewhere
PK Chow
Went for sample sale with a friend. I know the caveat emptor principle (buyers beware) but a professional salesperson should highlight if there’s any defect with the gown. Even any high street retail shop assistants always remind us to check the goods first as sale items are non-refundable. Unfortunately we were blinded with the gown and did not check due to the rush too. Bought a defective gown and only realized when we got home. Felt that the omission to highlight the defects is dishonest.. lesson learnt, must check thoroughly before committing!
Margaretha Tjhang
Had a great experienced here, the staff was very nice and friendly. Spacious and lots of dress collections to choose from.
Christina Tan
Debbie was wonderful - really helpful with her tips and advice. I had a great experience here today with my fiancé.
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