See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
D R Taylor
也太好吃了吧! We ordered 青椒, not too spicy. Love the taste of the soup; MSG level is acceptable cos it didn't give me an allergy reaction. The size of the fish is huge for 3 pax, but we still managed to finish it all up cos it's soooooo good! It's more of a fried fish to me though. We added additional ingredients and it totals to $45+. So yummy. Would love to return and try the mala version.
Julia Blank
I supported this store for years but over Christmas bought a home diffuser by Mr and Mrs Smith ( waste of money btw) which had an expired capsule. Contacted the management of the store, they did nothing, so unhelpful. Their customer service experience is appalling. Shame!
Emily Lek
Asked for mild spicy instead of the normal option, but it was still hot! Unlike some of the other mala outlets I’ve tasted where the mild spicy is really manageable. Spiciness aside, the taste of the mala pot is quite standard. Price-wise, we paid over $30 for this but shared it among three people.
MTRLSam
Long story short; worst shopping experience. “Epic” customer service.
glenn desilva
After sales is horrendous!!
Ron Yang
Average tasting grilled fish in broth. The broth was not that flavourful. The mapo tofu was well cooked, though. They give a rewards card - every $40 entitles you to a stamp. Neutral in my recommendation. There are much better grilled fish elsewhere.
benjamin szajman
A special thanks to Andrew and his team @ Flaming Queen - I am based in London and wanted to offer a maxi max Baobab candle to a friend of mine in Singapore. I contacted Flaming Queen over the phone and spoke to Andrew who offered me to open a WhatsApp chat to make communication quicker and easier for me. He organised everything for me: secured payment, a nice gift card and made sure his team would know about my friend's visit at the store to make it a nice and smooth experience for her. Everything went well. She loved it and told me everyone there was patient and helpful, giving her excellent recommendations to make her decision. 5 stars to Andrew and his team !!
Lookilo Toh
This is the third different shop which i tried grilled fish and this is the least saltiest. Add on luncheon meat and tofu and amount of tofu was miserable compared to tanyu.
Devi Maradan
Not all their products are good/worth the $. Scents are ok. Customer service is not good.
Haryenny Lim
Great taste of fish. 1 portion can eat for 2 to4 peoples. Recommended for you if looking for soup
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