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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Griff Griff

I called the outlet in the afternoon asking if they had stock of the model I wanted and the lady who answered was very polite and checked it quickly for me so I went there in the same evening and the staff was very friendly and very quickly remembered my voice from the call. The service rendered was good. I do wished they played some music in the background. It was rather quiet

A Lin A Lin

Went to the shop to get a watch as it was out of stock elsewhere. Elaine was helpful and patient from start to finish. She even helped to set up the watch on the spot. Thumbs up for excellent service.

David Tay David Tay

Compliments for Damien whom I interacted with at the Wisma store on 20 Mar. Damien has excellent product knowledge, and it is apparent that he himself is proud of the brand and its products. Very happy to have bought my Garmin watch from him. Added on to this review 2 weeks later (3 Apr 12.15pm). Visited the shop again because when I bought the watch 2 weeks earlier, the “technician” wasn’t there to adjust the strap length for my metal bracelet. TLDR: This technician was not skilful and scratched my titanium watch body. I started to doubt his skills when at the start, this “technician” had to ask the store assistant which side is the top and bottom side of the bracelet. Not very confidence inducing. Took a long time to adjust the bracelet - during which he put on and removed the strap several times for me to try on for comfort. He seems to have great difficult removing and replacing the quick fit strap, which was supposed to be easy to take out and put back. Alas, when I inspected the watch closely, I found three scratches near the watch case where he tried to fit the strap. In short, Garmin cannot compete at this range (Marq) with such level of service.

Jacintha Lai Jacintha Lai

Visited the Garmin shop at Wisma frequently since it is near my workplace. I have been served by different staff but am always impressed by the friendly service and excellent product knowledge. Although some of my older Garmin products were purchased elsewhere, the staff (Evelyn & Sarah) were very helpful. This is also a one stop place for me whenever there is a new model or if I need help with current garmin products. kudos to Garmin team

Dorman Borisman Dorman Borisman

Dear Management, Please kindly choose the well communicating salesperson, before deploying to serve customers, educate them on how to interact with, not only being passive waiting what asked, and simply answering YUP!! Especially salesperson named Sarah, refers to payment invoice, you should have served well, customers deserve to obtain the hospitality before and after payment

陈安时 陈安时

A hidden jem in Mandarin Gallery, highly recommend Dejade to anyone looking for exquisite, unique jewelry that stands out

FYN SOO FYN SOO

great shopping experience and staff is patient and helpful to introduce jewelry

Herman Chua Herman Chua

Was shopping at Tangs, looking for Mother’s Day gift, chanced upon Alvin whom gave me ideas on gifting. Showed me some simple necklaces and earrings, carefully explaining to me the different kind of jem stones & jades. Giving me more ideas for gifting, keep up the good work 👍 …

Crystal Lim Crystal Lim

Such a beautiful selection of jadeite pieces. The boutique atmosphere was welcoming and the consultants were both professional and friendly. Will definitely return.

lesliexx lesliexx

I was searching for a special gift and found the perfect ping an kou pendant here. The expert guidance made the occasion unforgettable. Highly recommend this brand!

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