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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Vu Long Tran Vu Long Tran

Nice and cosy clothing store. Friendly staff and changing rooms with big mirrors available to help you try clothes to see if it suits. Jenny is super friendly here. Located in a nice convenient location on Level 2 of Centrepoint.

Peh Thiong Nam Peh Thiong Nam

The staff are very very rude . Have been standing there for up to 10 minute and both of them treat me as transparent and don't take my order. Never ever met so rude hawker before. End up I go order hokkien mee. I will post it to all the forums about such service. Want to give zero star for service but not allowed

Peanut butter weee Peanut butter weee

overpriced and mediocre. Can get better else where

Kim Hong Kim Hong

Bought from this pop-up store at Takashimaya. I'm a happy customer!

Saffiriny Sumali Saffiriny Sumali

Sogoodk has issue with their delivery. The preorder stated the day that the items will be delivered but in reality it is not the case. The delivery came in 1 day later and I have informed them that I have to cancel my appointments because of their delayed delivery, their response was if nobody is at home, we will leave your items outside your door. C’mon, i ordered perishable food items and with premium prices, the service can better right? But unfortunately no and I can sense arrogance in their reply to me. After that when you ask them about the update on delivery, nobody will reply to your whatsapp messages. So think about it everyone

Rethana R Rethana R

Ordered kimchi and soy sauce crab. Both of the dishes were good! Customer service was good too! Was worried it will be delivered when no one is around but they managed to pull through :)

Boon Tan Boon Tan

Expensive fruits, can get better ones elsewhere. My Recent purchase of Korean peach are not sweet.

S T S T

I ordered Korean Soy Sauce Marinated Crabs for a friends party and paid a whopping $120+ for 2 small crabs and prawns. The restaurant delivered the totally wrong order - spicy yangnyeong crabs instead of the soy sauce crabs. The sauce from the marinated crabs was so overwhelming you could hardly even taste the crab meat. No one wanted the spicy crabs after one bite and the host had to end up ordering additional chicken wings to feed the party. It was bad enough SoGoodK messed up the order and ruined the dinner party. But I would think this ‘premium’ service would at least offer some sincere service recovery ON THEIR OWN MISTAKE especially considering the price they charge. Instead I got a very disinterested response telling me I would get $30 off my next order and the company refused to answer further emails. As if I would ever order through this dishonest and awful company again. It totally ruined my friend's party and it's disgusting that they messed up a $120 order and won't even take accountability for their mistake. If you're charging people a premium price then you should make sure to provide good service or at least own up and take responsibility for mistakes. Horrible experience and would inform all my friends to avoid at all costs.

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