Joyce SH Lee
On 17 December, I visited Toast Box at The Centrepoint for breakfast. While my friend was queuing to order, my cousin and I looked at some bee hoon and mee siam boxes as we intended to buy two. A female staff member spoke to us very rudely and loudly in Mandarin, saying we were not allowed to look or touch the items. There were no signs indicating this. Her attitude was unprofessional and unpleasant, and it left us feeling disrespected. I hope management will take this feedback seriously and improve staff service standards.