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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Alice Yeo Alice Yeo

Almost 1 year after we settled into our new house, we needed some electrical wiring works related to induction hobs bought from Rina. Was pleasantly surprised that William without hesitation made arrangements with Gaggenau. I am also very happy with Gaggenau : great after-sales service from both parties,

ZR L ZR L

Great place to get home appliances. The after sales support is superb. William has been of great help! Highly recommend for fuss free purchases and support.

Cy Goh Cy Goh

Good customer service provided by Ruby, we shared our space constraint issue and she initiated a house visit to have a better understanding of our issue. They also provided plumbing service and electrical service, so there's no worries of finding your own plumber or electrician if you buy from them, on top of that they carefully helped to move my existing washing machine to fit in the new dishwasher

Jade Foo Jade Foo

Best place to get your kitchen appliances! They helped me for my last renovation more than 10 years ago and again this year for my upcoming move. I have very specific oven needs and Ruby kindly spent a lot of time with me in the store, allowing me to make the right choicr. Competitive pricing and best of all, superior pre and after sales service. Even with my decade old appliances, they are happy to help. When your point sales person is away, someone else in the team takes over. Seamless and stress free. Wonderful wonderful service.

Alicia Ho Alicia Ho

Recommended by a friend for their excellent service & reasonable prices for European branded appliances. Rina did not disappoint. They responded very quickly with a quote, gave advice on which models to get, and very kindly kept my Bertazzoni hob, hood and oven with them till my kitchen reno was done. Great aftersales service too! Highly recommended! Thank you Angela & William!

clm clm

Ordered a subzero fridge more than 14 months ago, and still have no word on delivery date. Pls do not sign any agreement as it prevents any refund or exchange even if the fridge arrives ten years late. On top of which, I have been given a delivery fee of $850.

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