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Rating Summary

2.3

15 reviews

5
60%
4
73%
3
87%
2
100%
1
87%

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Reviews for ZARA

Carissa Wijaya

Carissa Wijaya

1

Very rude staffs. Was told to wait 5 mins for my clothes to be taken to me, ended up waiting for almost 30 mins without anyone coming to tell me what happen. When asked, the staff didnt bother to answer properly. All three staffs in the lowest floor, at the man section are terrible!

M & S

M & S

1

We are looking to buy the clothes at the store and this staff with red dyed hair at level 2, look at us with the unwelcome face. So this is how Zara treat the customers? If you dont wish to work at customer service, dont work. We dont owe you anything. We are just happily looking and ruined our mood to even continue. will never come back to this store until this kind of staff exists. better put a disciplinary warning

claryce lim

claryce lim

1

I purchased a textured spray from Zara Vivocity and when I got home, the bottle was defective. Couldn't depress the nozzle at all. Since I was going to Ion, I decided to bring it to the Zara store there to ask for a refund or exchange. The cashier told me I had to bring it back to Vivo and "try" to get an exchange there. I got fed up and told him to just throw it away. I know for a fact that it does not matter which Zara store you purchase items from, you are able to exchange and refund at any store. The attitude and lack of customer service is deplorable.

Kim Wu

Kim Wu

5

One of my favourites. Clothes range from whimsical to serious. So I can have a go at it and find something that I will like, depending on the mood for the day. It’s reasonable so it’s not going to hurt much of my student/part-timer kind of budget. Also, clothes do weather well over the year so well worth it for the quality to the price. Overall well recommended.

sean yoon

sean yoon

1

It labeled $19.90 and then when I was payment they charged me on $29.90. I was asking to fix it and they refused. Zara should know this actually scammed customers. Be aware of that. Check your receipt and make sure they don’t do it to you.