Watsons at Takashimaya represents the newly-revamped flagship store of Singapore's leading health and beauty retailer, featuring a bold new concept that elevates the standard drugstore experience into a comprehensive health and wellness destination. The recently reopened store introduces Singapore's first GNC store-within-store, alongside eight distinctive zones that guide customers through Health & Wellbeing, Vitamin & Supplements, Pharmacy, Derma Hub, Skincare, Haircare, Makeup, and Toiletries.
What makes this location special is the transformation from traditional pharmacy to curated wellness destination. The store layout encourages exploration and discovery, with trained staff providing guidance across health concerns, beauty regimes, and wellness goals. The GNC partnership brings premium sports nutrition and supplements under the same roof, creating synergy between beauty and wellness that reflects modern consumer priorities.
The Takashimaya location carries over 10,000 products including "Only at Watsons" exclusives and trending items that might not be available at smaller outlets. The beauty section features both international prestige brands and accessible favourites, while the pharmacy services provide professional healthcare advice from qualified pharmacists.
Beyond the extensive product range, the flagship format offers enhanced services and experiences that transform shopping from a chore into an enjoyable activity. With Watsons operating over 100 stores islandwide, the Takashimaya flagship serves as both a destination for serious beauty and wellness enthusiasts and a convenient one-stop shop for everyday health needs. The grand reopening celebration with lion dances and pineapple tossing honoured Singapore traditions while marking this new chapter in the retailer's evolution.
6994 2834
Orchard Road
Operating Hours
Open Now
Closes in 4h 49m
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
(Today)
10 am–10 pm
Menu information is not available at this time.
Photo Gallery
The Watsons store at Takashimaya S.C. offers health, beauty, and supplements.
Shelves stocked with various hair dye products from brands like L'Oréal, Revlon, and Cielo.
A well-stocked GNC store display featuring vitamins, supplements, and health products.
Shelves stocked with a wide variety of hair care products, including shampoos and conditioners.
The interior of a Watsons pharmacy and health store, showcasing various beauty and health products.
Interior view of a Watsons pharmacy with various products displayed and customers at the cashier.
Shelves stocked with various health supplements in blue and white bottles.
Shelves stocked with skincare products, including lotions, serums, and masks, with promotional signage.
The illuminated Watsons sign and pharmacy symbol above a store entrance.
Watsons store display featuring collagen-based skincare products and promotional signage.
Shelves stocked with Salonpas ankle and calf supporters, featuring a '2 for 20%' sale.
A Watsons store display featuring summer promotions and discounts on various products.
A display of Sensodyne toothpaste boxes and other health products at Watsons.
The entrance of a Watsons pharmacy and health store, showcasing various products and displays.
A Watsons store section featuring a refrigerated display of beverages and a promotional sign for tourists.
Interior view of a Watsons pharmacy and beauty store with shelves of products and shopping carts.
A wide selection of beauty and personal care products displayed on shelves in a retail store.
Watsons store interior showcasing makeup products, promotions, and loyalty program benefits.
A display of 'NEW. PINK BY PURE BEAUTY' skincare products with promotional signage.
Interior view of a Watsons pharmacy and GNC store, showcasing health and wellness products.
A well-lit Watsons store interior showcasing health and beauty products on shelves.
A wide selection of beauty and personal care products displayed on shelves in a retail store.
Shelves stocked with various skincare products, including Cetaphil and Physiogel brands.
A display shelf in Watsons featuring mosquito repellent patches, sprays, and other health products.
Shelves stocked with various knee support and therapy products from EBENE.
Shelves stocked with a wide variety of skincare and beauty products, many with promotional discounts.
Interior view of a Watsons pharmacy and health store with various products on display.
Interior view of a Watsons pharmacy with shelves stocked with health and beauty products.
Shelves stocked with various hair care products, including shampoos, conditioners, and treatments, with prominent discount signage.
Interior view of a Watsons pharmacy with shelves stocked with medications and health products.
A wide aisle in a Watsons store filled with shelves of vitamins and supplements.
Shelves stocked with Korean skincare products from AHC and other brands.
The promotions and offers in this store seems fake. When confronted cashier staffs, both staff said different things that made then sound like they were covering up.
When I went back to the shelves, the staff immediately rushed forward to remove the promotion sticker, Cleared off the entire shelves of product and even told me off that this promotion was over.
Luckily I got a picture before making payment.
Theresia Siswanto
Subject: Complaint About Experience at Watsons Takashimaya
Hi Watsons team,
I want to share my bad experience at Watsons Takashimaya on 26 November 2025 at 13:04:54 (staff 0033 Syera).
I suddenly felt very sick in the store — I felt like vomiting and my body became cold. I informed the pharmacy staff and the cashier, but no one responded or tried to help me at all. If you check the CCTV, you will see that I was clearly in pain and struggling, but not a single staff member came to assist.
After leaving the store, I vomited near the toilet next to Watsons, and again on the way to the Level 2 taxi stand. Luckily, a female security officer and her male colleague helped me, asked if I needed an ambulance, and even accompanied me to get a Grab so I could return safely to my hotel.
I’m very grateful to the Takashimaya security team, but I’m really disappointed with the lack of care from the Watsons staff during this situation.
Please look into this, because this should not happen to any customer.
Thank you.
Theresia S.
Anita B
Their self checkout out never works properly. And even after the staff helped me with it and confirmed that the transaction would be captured under my membership, it wasn't. It's a great store for the variety of products physically carried but terrible from a service and help point of view
Positive Reviews
Sheena Gow
The promoter at Maybelline is such a gem! She knows the details of all the products and was very helpful in recommending lipstick shades. She was able to discern colours that would suit me and picked out the shades like a real pro! A great shopping experience!
Cheen the Curious
Massive pharmacy at the heart of Orchard Road from this popular chain. Signs to the pharmacist is clearly indicated. There’s even fridge stocked with drinks to go!
Wedding Admin
I needed a steroid inhaler for my mum but they only had one inhaler - while I needed 3
The young man who worked in the pharmacy
was super helpful.
He checked that a branch in a different building had some
He dashed over to get 2 more to help me fill my prescription.
It’s surprising to find such kindness and extraordinary service
I was really touched. What a great pharmacy!
Thank you !
Daphne Wijaya
I would like to express my heartfelt thank you for the humanity and kindness of the following pharmacists : Chung Wing Lam, Ang Wei Min and Ong Shu Qing from Watsons Ngee Ang City/Takashimaya. On July 4th I came to Singapore from overseas to bring my husband for a heart surgery. In all the chaos, I left my medicine bag on the plane. That bag contained my rosascea treatment for several months as we did not know how long we would have to stay for recovery.
Carefully considering the circumstances : the medicine not being available in the country I live as an expat and assessing the risks of stopping my treatment mid course, they allowed me to stock up again on the night before my flight out from Singapore.
Until today I still remember that moment and remain grateful beyound words for their kindness and patience to hear out my situation and genuinely care for my health and wellbeing. I wish them all well and lots of success in their career.
Leong Mei San
Very good customer service from Stelia Lee and Marry Lee from Nature Lab products. At Orchard Takashimaya Watsons. Bought the products. Keep up the good work