TUMI delivers American travel expertise to Mandarin Gallery, where premium luggage, business bags, and travel accessories designed for life on the move occupy #01-19 of 333A Orchard Road. The brand has built a global reputation for creating travel solutions that upgrade, uncomplicate, and beautify the experience of frequent travelers, business professionals, and anyone who values organization and durability in their bags and luggage.
The Mandarin Gallery boutique showcases the comprehensive TUMI product range spanning multiple categories. Luggage collections feature suitcases in various sizes with proprietary organizational systems, integrated technology features, and materials chosen for their strength-to-weight ratios and resistance to travel wear. Backpacks cater to different needs from daily commuting to international travel, incorporating laptop protection, quick-access pockets, and ergonomic carrying systems. Briefcases and messenger bags serve business professionals who require refined appearance alongside practical functionality for transporting documents, electronics, and work essentials.
Beyond primary bag categories, TUMI offers duffel bags for weekend getaways and gym use, plus extensive travel accessories including packing cubes, toiletry kits, tech organizers, and luggage tags that integrate with the brand overall design language. This complete ecosystem approach means travelers can build coordinated travel setups where every component works together aesthetically and functionally, from checked luggage through personal items to organizational tools that maximize packing efficiency.
The boutique operates daily from 10:30 AM to 10:00 PM, with contact available via telephone at +65 9362 7892 or email at [email protected]. TUMI maintains additional Singapore locations at Marina Bay Sands, IMM Mall, Raffles City, and other shopping centers, alongside online retail through the Singapore website. For travelers and professionals who view quality bags as investments in daily functionality and long-term durability, TUMI provides solutions engineered for demanding use cases.
6235 2740
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10:30 am
Monday
10:30 am–10 pm
Tuesday
10:30 am–10 pm
Wednesday
10:30 am–10 pm
Friday
10:30 am–10 pm
Saturday
10:30 am–10 pm
Sunday
(Today)
10:30 am–10 pm
Menu information is not available at this time.
Photo Gallery
The TUMI store at Mandarin Gallery showcases a wide selection of luggage and bags.
A black TUMI briefcase is displayed in front of shelves stocked with luggage.
TUMI store interior showcasing various luggage and bags, with other brands visible in the reflection.
TUMI store display featuring various travel bags and accessories on an orange table.
Interior of a TUMI store showcasing various luggage, backpacks, and handbags on display.
Interior of a TUMI store showcasing luggage, bags, and accessories with staff assisting customers.
Interior of a TUMI store showcasing various luggage, bags, and accessories.
A display of TUMI luggage, including various suitcases and travel bags on shelves.
Interior of a TUMI store showcasing backpacks, jackets, and accessories.
Interior of a TUMI store showcasing various luggage and bags on display shelves.
TUMI store interior showcasing various travel bags and briefcases on display.
A burgundy TUMI luggage tag with silver snap closures and embossed logo.
Interior of a TUMI store showcasing luggage, bags, and accessories with staff assisting customers.
The TUMI store entrance showcases a wide selection of luggage and bags, with a prominent 'Sale' sign.
A hand holds a TUMI wallet with a patterned design, alongside other accessories.
Interior view of a TUMI store showcasing various luggage, bags, and accessories on display.
A display of TUMI luggage in various sizes and colors on shelves.
Interior of a TUMI store showcasing various luggage and bags, with staff assisting customers.
A TUMI store interior showcasing various luggage, backpacks, and handbags on display.
Interior view of a TUMI store showcasing various travel bags and apparel.
A well-lit display of TUMI luggage in various sizes and colors.
Interior of a TUMI store showcasing luggage, backpacks, and briefcases.
Interior of a TUMI store showcasing various luggage, backpacks, and briefcases.
Interior of a TUMI store showcasing various luggage, backpacks, and travel accessories.
Interior view of a TUMI store showcasing various backpacks, briefcases, and travel bags.
Interior of a TUMI store showcasing various bags, backpacks, and apparel.
Bought a Tumi checked in luggage in Aug 2021. Due to travel restrictions, it had not been opened till yesterday. Upon opening, I discovered that the luggage tag had a defect (button not properly installed). Called sales staff & she told me item not covered under warranty but they will “try to fix back the button”. The fact is that they gave me a defective item. It should be exchanged with any question being asked. If you ask me, their response is not very customer friendly.
Positive Reviews
Cheryl Ong
I've been a loyal fan of TUMI for many years and have met my fair share of TUMI Associates & Customer Service teams around the world. Very, very impressed and happy to meet Joshua at the Mandarin Gallery boutique and equally impressed with TUMI's SG Customer Service! My faithful TUMI carry-on luggage had a wheel issue during a recent trip: The entire experience of contacting TUMI SG when I was overseas, resolving it at the SG store with Joshua and receiving my repaired luggage within a week (no charge!) was massively impressive & efficient (stark contrast to the one from TUMI Europe). Joshua was friendly, helpful and super professional at the boutique, even though I wasn't there to make a purchase. His service and those from TUMI SG guarantee a great experience during and after purchase. Highly recommended!!!
Fred M
I had a fantastic experience at the TUMI store thanks to Halif! He was super helpful in recommending the perfect backpack for my needs. His sense of humor and friendly demeanor made the shopping experience enjoyable. I highly recommend visiting this store and asking for Halif!
Philip Wee
We recently visited a TUMI store to buy a backpack for our son. Dressed casually in bermudas and sandals, we stepped into a store located in a rather upscale Mandarin Gallery – and were immediately impressed. Unlike some of the other shops we’d been to, the two sales associates - HAFIZ and MUZI - who assisted us showed no hint of judgment. Instead, they were warm, respectful, and fully focused on helping us find the right product.
They listened carefully to our needs, patiently walked us through the various models, and never once pushed us toward a sale. Their professionalism and sincerity made the entire experience relaxed and enjoyable for my family.
Thanks to their guidance, we left with a backpack that our son loves – and with a very positive impression of TUMI. Credit to the company for hiring staff who embody not just good service, but genuine care. We’re grateful – became a member and will certainly be back.
Daren Tan
Azra was assisting me at the Mandarin Gallery retail. His customer service was above and beyond expectations - the sharing of his experience and knowledge in the areas of material texture and colour matching combination was refreshing and excellent! Visiting the store just before a flight to have things sorted, made my day.
This level of service excellence is one of the key reasons why I would continue to be a big fan of Tumi. Keep it up!
Suhaimi Nassir
A rather late review. I had a very pleasant experience shopping at this specific outlet. The staff were not pushy and i felt welcome. My apologies if I didn't catch your name. I was served by a caucasian blonde lady. I was looking for a specific bag model and they only had that last one. She helped me check with the outlet at Ion and they have the new set. She said she would go all the way there to get the new set for me if I was willing to wait for 30 mins, and so i did. I walked out of the shop a contented shopper.
