Reviews for THEFACESHOP - Nature Collection Wisma Atria
Sharon Tan
5
I was badly in need of a new set of make up and Li Qi was an excellent beauty advisor! Pleasant, sweet, patient, consultative and with great aesthetic sense. I thoroughly enjoyed my shopping experience here 👍 …
Anita M
5
This cleanser is so good
Archana Satheesh
5
Visited the store on 13 Aug afternoon and was really happy with the service and care provided by the staff - compliments to Wen Li for her friendly, knowledgeable and reassuring service!
She waited for me to browse for a bit before offering help, which I appreciate :) When I was not sure about the shades of lipstick, she even did swatches on her own hand to show the different options. Overall, I loved the service, and the store was maintained well too. Would love to visit again 💕
Xdd Shuaige
5
The ladies here pester and hard-sell quite a lot but they give so many freebies, and huge sizes for some samples too!! The small ones were great for travel. Way more than the other branch I went to. I spent $30+ less this time at this other branch but the difference in freebies was insane. Maybe different promotions since it’s a few months apart and different amount spent but worth the hardsell.
(First pic is their feee samples, I spent like $150+(?) after discount at this outlet, second pic I spent $110+ after discount at another outlet) They knew all their products and gave great recommendations even tho my hair condition was being insulted 🤣. Worth it I guess.
Mari Mak
1
dropped by The Face Shop last Friday night on 22/8/25 and was quite disappointed with the experience. The store’s official closing time is 10:00pm but at 9:45pm the door glass panel was already pulled and the place looked like it was shutting down. By 9:49pm, the cashier had already closed the register and started counting money.
If the store hours are until 10:00pm, customers should reasonably expect service up to that time. It feels unwelcoming when staff start packing up early. I understand staff need to leave on time, but perhaps management should inform customers on its website closing time better 15 minutes before actual, instead of stating till 10pm cutting short the service hours.
Nur Sabrina
5
Was served by store manager Ng Chen Wem. She is very knowledgeable in the products & suggested us to get what was on promotion. The promotions here are always so good!
Brought my mother, she was very happy with the service & products available. Thank you Ng Chen Wem for being patient, it left us with a very happy experience shopping at thefaceshop at wisma!
w sk
1
Very disappointed with the service. Asked for a new box of mask was told to wait. Waited but the lady never got back.
Rennie Lee
1
Visited TFS at wisma to collect a 7 day sample worth $25 but only received these 5 sachets and 2 tiny bottles!! Not sure if these are really for 7 days or worth $25? Don’t meet either criteria I feel...? 🤔 …
Jenny Yee
3
Hi, Compliments to Ang WenLi for her good service rendered @ Wisma Atria. She is very polite, pleasant , helpful, patience n good knowledge of products as what cosmetics that I am suitable for. Her analysis of skin care was good n can gives you good opinions of the product! Appreciate. Thank you.
Date of visit: 04/02/[email protected].
Hannah Chia
5
had a super pleasant experience at this store thanks to the staff! didn't manage to get her name but she was wearing clear glasses and has long hair. assisted me with the products i was looking at and even gave me advice and recommendations ☺️☺️ super friendly and patient. thank you!