As other reviews have shared, while the classes can be quite enjoyable, with only a handful of classes each day and the fact they oversold their packages is hard to get bookings. Despite asking, the management refused to extend my package valid for 4 months longer than a week. I'm glad I know this now because, I wouldn't waste my money - simply not competitive. Go to Strong pilates instead - more professional overall in every respect.
Jia Xin How
2
The classes themselves can be decent, depending on the instructor, but I found the overall offering quite limited. With so few class options, 3-4 per day and a short timeframe to use the package, it didn’t feel worth the value to me. You are often on waitlist. I also experienced slower responses from customer service, which made things a little less smooth. While their marketing has clearly drawn attention, I think there are other studios that provide a wider range of classes, more convenient locations, and a more seamless experience overall.
Ksenia K
4
It was my first ever Pilates class today. The atmosphere was really nice and cozy. From what I felt, it’s not exactly classic Pilates but more of a mix of different styles. Still, I’d definitely recommend this place!
Michelle Ho
2
Affordable but Poorly Run: Like most other reviewers, you likely won’t have time to use up all the classes you bought — way too few slots for the number of members. Music is dull, instructors mostly lack energy. Mitra and Zul are solid; the rest need work. You get what you pay for.
sy
1
Please think twice if u wna purchase a package from them. Classes are always full and i’m 15-18 in the waitlist. Its quite impossible to get booked into unless you are a student/freelance/unemployed that can go for classes in the afternoon. Unreasonable policies where ur package starts even before you get to book into a class successfully. Regret getting their 10 days trial for $99. Customer service also replies pretty slow and phone number is non-existent.
Dont run ads for ur campaigns when u dont have the capacity for it.
Bignut Taipei
1
No issues with the instructors. However they have over subscribed and every class is booked full with lack of instructors. The owner is too greedy and put a time limit on packages so you won't get to use your classes before the expiration date
Zowie Khoo
5
each workout is challenging! hope to see more timeslots :) got my package during the 11.11 sale and it was so worth it!
Nat L
1
Was only 2 minutes late but was barred from class. Was also charged a no show fee despite showing up.
When I asked the admin team regarding the no show fee, they were firm in charging the no show fee even though I explained that I showed up and was only 2 minutes late.
Quite rigid policies
Sabrina Zaini
1
not enough capacity, dont keep selling. strong pilates/vaura pilates are great and better
bountybunny
1
Unprofessional customer service when it comes to reviewing package statuses.