Just added a Trilobe Nuit Fantastique with a grain green dial to the collection and what an amazing experience it was 🤩
A huge thank you to Alvin Ker for the pleasant, awesome and joyful service. He’s incredibly professional and knowledgeable, and I loved how he took the time to share the stories, history and technical details behind each brand as we walked through the boutique. His passion for watches is infectious.
His colleague, Jason also joined in, and the conversation with both of them was so engaging and enjoyable. I also had the chance to try on a Konstantin Chaykin, and it looked really good, fun and cool. Such a unique piece that definitely stood out.
To top it off, Alvin even gave me a new watch pouch for my Tudor since I couldn’t wait to wear the Trilobe on the spot. Such a thoughtful touch .
Can’t wait to be back for my next independent watch from here. Highly recommend this boutique if you love fine timepieces and top-notch service.
Jun Xiang
5
Had a great experience with Ivan Goh, who shared genuinely insightful perspectives while I was trying the Trilobe Nuit Fantastique and Ressence Type 9. His knowledge of independent watchmakers and the design philosophies behind these pieces made the visit especially meaningful.
Even though I was only exploring options for a future addition to my collection, Ivan was patient, engaging, and clearly passionate about the craft. I left with a much clearer direction for my next watch and will definitely be back when the time comes.
I Chang
5
Had a chance to visit The Hour Glass in Paragon mall. Jason in the store is very kind and not hesitate to share much information about watch brands they carry and also insights based on his own experiences. The store environment is nice and comfortable. If you are also interesting in independent watch brands, it’s absolutely worthy to pay a visit.
Yi Phin
5
The Hour Glass at Paragon Mall may be small in size, but it’s packed with Haute Horology heavyweights. From Trilobe, Urwerk, MB&F, F.P. Journe, to De Bethune. Too many pieces, too little wrist time.
Customer service was exceptionally warm and professional, which always makes the experience even better. Of course, you’ve got to have a decent collector profile. Ask about F.P. Journe too early and you might just hear, “no stock.” 😂
On a brighter note, shoutout to Ben for registering me for the Élégante 48mm. Fingers crossed. Maybe I’ll finally get my hands on one when I hit 50!
Douglas Arruda
5
Had a fantastic experience at The Hour Glass Paragon boutique in Singapore. I was warmly welcomed and had a great catch-up with Jezz Low, who was genuinely passionate about watches and took the time to show me everything I was interested in. The service felt personal and professional, and it made the whole visit truly enjoyable. I will definitely come back more times and I highly recommend the boutique to serious collectors!
Sinan Dalvi
5
Visited The Hour Glass at Paragon to explore Daniel Roth watches and had a fantastic experience. Jason shared an insightful background on the brand and others as well. The entire team was warm and welcoming, making it a truly enjoyable visit.
Jamal Al Suwaidi
5
Had a fantastic experience dealing with the store. The journey started with a swift and informative response on my inquiry over the website, followed by an invitation to visit the store. I felt the treatment was very unique.
I followed up with a visit to the store, i was relieved by Ivan who showed me a around, gave me a brief introduction, brought a piece to try. Spent time with me sharing information about the brand (FP Journe) and each watch. What i found very interesting is the amount of details he had and was willing to share. I also found out that the HourGlass does send the team for specialized training to watch manufacturers, therefore their team is not only have information about the watches they carry but also have the passion to talk about them. I spent about 1.5 hours at the store exploring the collection.
Excellent experience indeed 👍🏽
Sam Lee
5
It is amazing! I have been in FP journe Boutique Singapore for the past 3-4 hours and I have learned a lot of the brand history from Jason and Ivan all the way from it's history back in the year 1957 all the way till now! Thank you very much for your warm welcome, I will be back again see you soon :)
Ollie Chan
5
Had a wonderful experience at The Hour Glass Paragon. The sales person was extremely knowledgeable and took the time to answer some questions. Appreciated the professionalism. It made the visit both enjoyable and insightful. Highly recommend dropping by if you are considering your next timepiece.
Thank you Jezz.
Ind. Henney
5
I had a wonderful experience with Geraye Ong at The Hour Glass Paragon. From the moment I stepped in, she demonstrated exceptional professionalism and warmth. Her in-depth knowledge of F.P. Journe timepieces was truly impressive, she patiently explained every detail, from the brand’s heritage to the intricate craftsmanship behind each model.
What stood out most was her genuine passion and dedication. Geraye took the time to understand my interests and provided thoughtful insights without any pressure. She even went the extra mile to extend an invitation to The Hour Glass events, which reflects her commitment to building meaningful relationships with clients.