Sushiro at Wisma Atria is known for its fresh, high-quality sushi and efficient automated ordering system via tablet. While the food quality is commendable, the prices are slightly high relative to the portion size and self-service concept.
However, my recent visit was affected by an unpleasant experience at the cashier counter. As our group was large, we were seated at two separate tables, and I made payment for both. Despite showing the receipts as proof, the cashier insisted that my guests had not settled the bill, displaying poor attitude and unprofessional conduct throughout the interaction.
It was a disappointing end to an otherwise good dining experience.
I hope the management takes this feedback seriously, as such service lapses can negatively impact customer trust and the brand’s reputation.
Flo Yeow
5
It's fantastic to see them evolve from a simple takeaway sushi stand in the basement into a full-scale conveyor belt sushi restaurant. The prices are reasonable and the quality is very decent. I appreciate that this particular outlet is much bigger than the one at Shaw Lido, allowing it to accommodate more people. We were here for the SG60 promotions and had a phenomenal time enjoying our sushi, sashimi, and whiskey highballs.
Sugar Donut
5
·Overall: The ingredients are very fresh, and this is a delicious branch of Sushiro.
——
·Pros
①Extremely fresh ingredients (whether sashimi, sushi, or sweet potato tempura).
②The sushi tastes great (the fish is sliced nicely and easy to eat, and the vinegared rice is well-balanced).
③Fast serving speed.
·Cons
①Located inside a department store, so a 10% service charge applies.
②No tissues or hot tea provided.
——
·Revisit intention: ⭐️⭐️⭐️⭐️ (4/5)
·Value for money: Medium
Sarah Banks
5
First time to this type of sushi restaurant and we really enjoyed it. Went on a Friday at midday and no queue. The staff were helpful and showed us what to do (as we were new to this). We loved how it all worked and it was a smooth process. We had around 6 dishes between us and all were delicious. Easy payment and check out once we'd finished. I would def go back to this place.
michael lin
3
Shushi ok only. Karaage came with chicken still raw in the middle the first time. Got the waiter and they admitted it looked sus. Came back with a replacement, but this time was overtired. But I guess at least the chicken wasn’t raw in the middle, but way too dry. Fun experience with the ordering and the train. Overall, feel it’s over-rated. Don’t understand why there are queues all the time.
Vania
5
First time experiencing this franchise because they have the collaboration with Genshin Impact.
The queue was so long, expected because of dinner time, but it's still bearable to wait outside the restaurant.
Fish so fresh, buttery, melting in your mouth, rice also fluffy, very worth the price.
The staff was also very helpful, very friendly and even gave me and my friend bonus merchandise from the event, very recommended to try Sushiro at this place❤
Siok kheng Ang
1
I dont like my sashimi with black dots or veins as per the staff. Whenever I eat at other japanese restaurant I have never encounter with sashimi like this, but the staff said it is normal to have the black dots Aka veins. Sorry but I cant accept it but I guess all other majority people can. The staff attitude is at its worse. Not dry tissue provided, the one guy even ignore and sigh when the machine was not able to scar the barcode properly. Hopeless
Joan Tjong
4
My daughter fav sushi every time
Coming to sg for holiday must go here, so she wanna birthday lunch here
Eileen Teo (ET Speaks From Home)
5
food is nice and quick. udon dish are a bit small for my liking. easy to get drink and pay.
A
2
Disappointing. The food was ok in general except the Tuna sashimi which carried an extremely heavy bloody smell, so bad that my teenager spat it out and we left the other one unconsumed. There were bones in the Salmon sashimi. The chawanmushi and Tamago sushi were good.
I think that there's a lot of room for improvement. It can be really good if they're more mindful of the customer's experience. My 2 teens don't want to come back, unfortunately.